Kelliann Ewald, Bankers Life Agent

under new management ! over 20 years experience with Bankers Life, The Agent experience and Costumer service are the Number 1 concern !
Dec 30th, 2021

Horrible solicitation! Came to my back door instead of front! Refused to answer "who is there" after screaming it several times. My window to see out the back door is high up so I cannot see anyone. Finally they answered "Anthony" not company name. Stud he had an appt. With my uncle. Upon further questioning he did not, never spoke to him, never seen him! I questioned him as to why they wld come to the back door and solicit, not knowing someone? No answer but to try to continue selling despite, telling him that he was inappropriate for coming to the back door, and misrepresenting himself by acting like he knew my uncle. I finally told him no solicitations pls and not to come back, after the Insurance agent " Deborah Wheeler", who had been silent the whole time, hands me a flyer w/ just her info on it. His response was yelling "Don't call us when he gets sick". That was it! The audacity to say something like that to someone is not only unprofessional, but rude, mean, and a scare tactic they probably use on seniors! I tried in vain to get contact w/ the office, and corporate to no avail. So I will definitely be posting reviews on this company everywhere I can. I also have her tag # as it seemed he didn't want to leave so he could continue yelling and screaming at a woman. Off to see if I can find her on fb so I can leave another review there! If I couldn't get in touch w/ a customer relations agent as many different numbers as I dialed you won't be able to if you ever get a policy w/then either!
Oct 6th, 2019

I've been attempting to switch some account information with this company for 3 months and they have provided me with the worst customer service I have experienced in my 33 years on this earth. The account rep, Dan Taylor, has called me back one time, in three months, and was very short with me during that conversation. I wouldn't recommend them to my enemies.
Nov 22nd, 2018

Good
Oct 18th, 2018

Aug 8th, 2018