Commercient

Commercient uses people that reside outside the United States and all communication is through their ticket service. From the outset, they were difficult to ask questions to and don't always understand what you are asking. I have dealt with offshore IT before and it has been a struggle. This is no exception. I would make sure to understand who your in country contact will be - we appear not to have one - before signing up for anything with them.
Sep 21st, 2022

Very helpful and patient! We needed a better way to dig into our accounting data with Sage 100 Contractor and this Commercient sync agent is helping us get there. We have just completed the Phase 1 sync process and are currently working through developing the reports and dashboards to help us understand all of the data that is coming over, but the entire time that we were getting the back-end sync set up, the Commercient team was very patient and helpful.
Mar 22nd, 2022

Commercient has been crucial in linking our product database seamlessly with Salesforce and Epicor 10. We are easily able to allow our sales teams to directly view customer information, sales history, invoicing, and more. We rely on constant and updated information flow and with Commercient, we can do just that. Great tool.
Mar 4th, 2022

Commercient has allowed us to fully integrate our ERP data into our Salesforce environment. This means reduced duplication of data across systems, better insight for our Sales Team and support users, and easier access to the data that matters. The benefits vastly outweigh the costs and support has always been a breeze. We've been Commercient customers since 2014 and couldn't be happier.
Feb 6th, 2022

Commercient has made me more efficient as a sales rep by syncing the data between Salesforce and our Sage accounting system by removing the need for double data entry and keeping me up to date on product inventory.
Dec 1st, 2021