Tanya's Cleaning Service

Tanya is unprofessional and her cleaning services are awful. Once, she arrived to my house, I asked her to please take off her shoes at the door. I told her we do not wear shoes in my house. She said, " I don't want to take off my shoes." I asked her to wear a shoe covering which she put it on but eventually took it off. I screened her for Covid and she refused to wear the mask at all times while cleaning. Before, I left the house to run errands, we discussed everything that was included in deep cleaning for $250.00. We discussed my expectations for cleaning. When I got back home, many of the things she said she did was not done at all. She did not make up any of my beds, she did not wipe my cabinets down as requested, she did not clean my hardwood floors with my products that i requested, my windows are nasty. The windows still have finger prints and ice cream stains from my kids. she did not wipe down my leather sofa as I requested. Also, she did not clean the white borders around my house that I requested All these things are included in deep cleaning. I asked Tanya to use my home vacuum instead of her vacuum because I do not like the spread of germs from house to house . She used my vacuum for one room, but start using her dirty vacuum. She lied about what is included in her services and she did not complete the job. Tanya cleaning is not thorough when I walk on the carpet I still feel crumbs on my feet and crumbs are left in the corners of the floor. She rushes to clean your house to get to the next person house. She only likes spot cleaning only. Tanya wants to clean a house that is already cleaned. She changes her prices a lot and it not consistent in what is included in each services. I have used her before, first time she told me the refrigerator, oven, and microwave was included in deep cleaning for $250 which she did clean. But the next time, when she cleaned she didn't even clean it and said it would be $300 . She insults me by telling me my house is to dirty so she cant clean it well. However, she cleans with 2 other girls. Also, she takes pictures of your home to prove her point that your house is dirty. Lastly, today when I told her lets negotiate the price because she did not clean my house good, she called me a devil. She is very unprofessional. If you have high expectations like I do and want your house cleaned thoroughly please do not call Tanya. You will be better off doing it your self or having your toddlers clean the house. Tanya lies, she is lazy and unprofessional. Don't waste your hard earned money! Service: Deep clean
Dec 24th, 2020

We have used Tonya for over 10 years. Always does a great job!
Dec 18th, 2020

Dec 11th, 2020

Thank you Tanya for making our new home so clean and ready for us to move in. The cleaners were on time, thorough, professional and very friendly. I 100% recommend this service for your cleaning needs.
Dec 2nd, 2019

I've used Tanya for over a year now and it is excellent. I high recommend this service. It's reasonable and the work is thorough. lately I have had one cleaner and she was great.
Jul 23rd, 2019