Richard Schmidt - State Farm Insurance Agent

Aug 30th, 2023

Nice
Jul 10th, 2022

I can not scream loud enough to STAY AWAY from State Farm's home insurance. If I could give 0 stars I would. I have 2 open claims since November 2022 and as of March 2023 they are still yet to be resolved much less any work completed. I've been a State Farm client for over 20 years and got absolutely no help from Richard when dealing with my home insurance getting dropped due to 3 claims in 3 years. Mind you that one claim was a phone call to State Farms' 800 number asking a question that was submitted as a claim - with $0 in damage reported and $0 in pay outs from State Farm. Richard was unwilling to work with the claims team to investigate why my second 2 claims shouldn't be related (water heater busted - legit claim. It was replaced on a Friday and on Saturday morning had another pipe leak - had a plumber tell me that if the pressure in the lines wasn't released that could have EASILY caused the second leak). So now I have 3 open claims in 3 years when in reality I should have 1 total claim. I called and spoke with other insurance agencies who were more than willing to work with their underwriting team to get the first claim dismissed - and was approved by every single person who was willing to fight for it - but Richard was not. Very disappointing that he wasn't even willing to have a conversation and just flat out told me no.
Jun 25th, 2022

We are very happy with the service at this office. They are knowledgeable and helpful. They really try to get us the best deal and let us know when we qualify for more savings. I highly recommend everyone at this office.
Jun 11th, 2022

Great people to get stuff done.
Feb 4th, 2022