Singleton Marine - Lake Harding

I called for service on my 2001 Malibu, a brand sold by Singleton, in mid-May. I identified my boat including age and service history to Greg Gordon, service manager. All service the past several years has been performed by Singleton ever since they moved to Lake Harding. Greg told me that he was three weeks out and to call back after Memorial Day. When I called back in mid-June, I spoke to Greg again, described the boat and age again, and set July 7th as a service date to have my boat up to the marina. When the 7th rolled around, my boat was there as I promised, and I got a call from Greg around 11:00 AM to tell me that Singleton would not work on a boat of that age, even if a brand they sell. He went on to say that Singleton preferred to work on boats six years or younger. Bottom line is Singleton doesn't service what they sell and Greg wasted two months of my time when he could have told me that back in May. Frankly, I believe my boat service issue started with a misdiagnosis by the previous Singleton service manager in 2018. I did find a wonderful shop at Wedowee Marine in Wedowee, AL and can't say enough about their work and very helpful, friendly attitude. Worth the drive. I always favor shopping at home and was excited when Singleton took over for Jay but with this experience, I will never consider Singleton for purchase or service. Poor attitude, border line arrogance.
Mar 16th, 2020

Jan 7th, 2020

Took boat in for annual service and detail. Great service, on time, and great price. Pleasure doing business with nice qualified people.
Aug 19th, 2019

May 18th, 2018