Ideal Roofing & Exteriors Inc

We hired ideal roofing 5 years ago. Within a couple weeks there were leaks around the chimney and skylights. After four months of calling they came to caulk around the chimney and ignored calls to fix the leaks around the skylights - we tried to get them to fix it for close to a year with no luck. Fast forward to today - we have to pay to have a new roof around the skylights. Plus a number of other areas that were pointed out were never addressed - DO NOT USE this company. The owner may be a smart person but it is contracted out and when he has his money the smiles stop there. Service: Roof installation
Apr 22nd, 2021

Oct 9th, 2020

Awesome job!!! 2nd review. I forgot to rate the 1st review.
Jul 24th, 2020

Fantastic! These guys do such a great job, their work is beautiful and they are the nicest people ever. So thankful that Ideal Roofing took such good care of us after the storms in Helena!
Jul 21st, 2020

Buyer beware! I would give this company a zero star. Summer of 2019 our roof was replaced by Ideal Roofing & Exteriors Inc.; the chimney was not sealed correctly, and we did not know this until months later after rains caused the leak to damage the interior wall of the house. It caused damaged to the crown molding, drywall, window seals and molding. We contacted the company on multiple occasions with no response, finally they sent a worker out and he confirmed the leak and sealed the chimney, however they did not repair the inside damage. After many more attempts to get someone out to help with interior damage, Michael came out in March of 2020 to look at the damage, he assured us it would be taken care of. I did request that an outside company do the interior repairs due to the lack of confidence in his team. He said he would get back to us. Many phone calls and texts later we are still living with the damage their company created. December 18th, 2020 Michael was contacted again, and he said that he would have one of his employees reach out to his contractor and we never heard back from anyone. A complaint was sent to the Better Business Bureau with failed attempt to contact them. We are looking to have a pay out so we can have the damage taken care of and for the inconvenience they have caused us. Do not contract with this company, worst mistake! Service: Roof installation
Sep 13th, 2020