Cole's Corner

I have previously given excellent reviews for 2 years. Now it is not the same welcoming, friendly or enjoyable store. Overall, the atmosphere is rushed, the exchange is lacking & sadly the regretful feeling I have leaving is unnecessary. I do not want to feel that way where I trade at. My business is contributing toward the means of this store. I have chosen to trade purposely at Cole's Corner for over 3 years. The last year I have been embarrassed by comments directly from the staff to another customer about my purchases. Commenting rudely like it is acceptable. I did not come to spend my money to be crudely roasted. Talking to other customers like they are better then them. Clearly irritated by certain customers presence then asking "What do YOU want!" upon entering the store. Intentionally & loudly humiliating, berating such person's like they are a child, stupid or a prisoner of war. The customer service tactics are undesirable at the least, highly offensive on a personal level. Most stores have a coin donation container by register. The take a penny , give a penny system. When a paying regular customer {who actually provides a courtesy service to me by going to the store for me as well since I am legally blind} gets banned for asking a man to borrow a dime after spending both of our cash monies mins right before is a shame. Implying he was panhandling, bc of his own conversation telling the other customer thank you. This is a small town, we give rides to ppl walking, we go help ppl out that need help, we are caring & supportive of each other & our community. Apparently that is not important or appreciated here to some employees with their unfair behavior. The instances I experienced recently are prejudice & extremely disrespectful in nature.
Aug 17th, 2021

BAD CUSTOMER SERVICE
Dec 30th, 2019

I HAVE & WILL CONTINUE TO CHOOSE COLE'S CORNER OVER THE REST AROUND HERE. I ENJOY THE ATMOSPHERE THAT STEMS FROM THE EMPLOYEES INTERACTION DEALING WITH THE PUBLIC. IT IS A REFRESHING EXPERIENCE EVERYTIME I GO THERE. I WISH THAT THE EBT MACHINE WOULD BE UP & RUNNING AGAIN. A LOT OF PPL NOW HAVE TO GO TO OTHER STORES TO GET FOOD.
Sep 21st, 2018

Last night while stopping for gas at Cole's corners after work the young man behind the counter began to vulgarly insult me, my coworkers, my profession and work place. I understand that people may have certain opinions about local hospitals but I did not ask his opinion. I just wanted to pay for my gas and go home after work. I shouldn't have to filter where I stop when wearing scrubs but now I will. Cole's corners convince store will no longer receive a dime from me or my family and I will recommend that anyone working in the healthcare field not stop here either.
Nov 20th, 2017

Jun 26th, 2017