Pediatric Partners of Augusta

Dr Harris has been my daughters pediatrician since the day she was born! She was the pediatrician who saw her at the hospital and I liked her so much we followed her ❤️ My daughter is now about to be 14 and we wouldn’t want to go anywhere else!
Sep 15th, 2021

Our experience here has been incredibly frustrating and infuriating. We are military and move around a lot. Pediatric Partners had fabulous reviews so we were hopeful it would be a good fit. It’s been a massive headache. Scheduling appointments in impossible unless you have your entire set of medical records transferred over. For us, that meant contacting and releasing medical records from 4 DIFFERENT facilities before they would even see us! It took 2 months for all the medical records to finally come through before we could even schedule an appointment. The office in Evans is overcrowded and wait times are at least 30-45 minutes after your appointment time. The front staff of receptionists are less than friendly and always in a rush. The nurses and doctors seem fine, but it doesn’t make up for the hassle with everything else. And lastly, in an effort to be ready for our next move, I requested to have a physical copy of my medical records to take with us to our next duty station. They charge $30 per record!! For YOUR own medical record! What in the actual hell? This place is a joke.
Jul 30th, 2021

Poor staff to patient communication. We’ve now been forgotten in a room for over an hour without anyone checking in or any kind of updates.
Jul 27th, 2021

I love all the administration, nurses, and doctors.
Jul 13th, 2021

Dr. Safford was very kind during the appointment and even drew a picture to help me to understand my sons consistent croopy cough. When I had a concern about his seizures and night terrors she would not call me back. The office refused to let me make an appointment for the concern. She recommended melatonin with out speaking to me and when I told her nurse that melatonin caused the night terrors, the response I received was "well that's what the doctor recommends". No follow up call after with a response after I told them that was an issue. Clearly does not care about putting parents minds at ease about ongoing concerns. I don't mind seeing her for my 2 healthy kids but would sooner drive back to VA from GA to see my previous pediatrician than to see her if there are any health concerns. After reading this review they contacted me to tell me this was shocking and not normal and I could make an appointment anytime I needed and then when I called for an appointment they did it again! I am fuming!
Apr 4th, 2021