Sarku Japan

Im an Augusta native and this is my first time ordering here EVER. I ordered through DoorDash and I can say that Im really disappointedPeople in Augusta really hype this place up and their always busy with long lines, but its REALLY overrated. The chicken teriyaki just tasted bland and I did NOT like the teriyaki sauce at all. It tasted bland but sweet, like it was missing that flavor that teriyaki sauce should have. Ive honestly tasted better at other places. The only thing fulfilling was the white rice and the veggie spring rolls. Although, I would come back just because I want to try the California rolls and lo mein noodles. Hopefully that would be better.
Apr 25th, 2022

One of the best Japanese food spots out there. This is located in the food court inside the mall. There's always a long line but you can order online to skip the line
Apr 21st, 2022

Usually enjoy food from here , but yesterday I decided to travel to Augusta and get a plate from here , got all the way back home just to find several strands of hair in our food . The photo below is my bf holding the hair with the pieces of food still on it . THAT WAS JUST ONE strand . And on top of that when I tried to call to share my concerns to get my money back and not even to get the money back but to let them KNOW THIS is by far the most disgusting experience, no calls go through ! With pandemic still going on and all you think restaurants would take their health and the customers health serious !!!
Apr 1st, 2022

The food is awesome.. just what I wanted I gave 4 stars only because I asked for white sauce n thru gave me teriyaki.. other than that everything is good
Mar 22nd, 2022

Food is alright. Im disappointed and annoyed though. I placed an order through the app and the app doesnt have a way for you to ask for more dipping sauces or let them know if you have an allergy. I ordered a bento box which come with California sushi rolls but I cant eat crab. I tried calling 5 times before my order was ready to see if I could get their chicken teriyaki sushi instead. When I got there, I told her I couldnt eat crab and asked if I could get the other sushi instead. She told me they cant switch anything out of the bento box. I think thats a bit ridiculous especially when it comes to peoples allergies. So now Im paying for a meal that is fully prepared and wasnt compensated for the difference.
Dec 25th, 2021