Weinberger's Furniture and Mattress Showcase

Sharon Johnson _{on Google}

Apr 11th, 2022

Weinbergers customer service is the worst I have ever experienced. After spending over $17,000 on furniture, I waited months for my furniture to arrive. We bought Bassett, because they said it was made in the U.S. When I called to ask about the delay, I was told my furniture was shipping from Taiwan. Turns out that if someone from the U.S. screws the legs on, it is considered made in the states. I also found out that they had some of my furniture, but were going to wait until it all came in to deliver. Keep in mind I ordered at the end of December 2020. By April of 2021they had the majority of the furniture but were waiting on the nightstands. Those didnt come in until August, and when they did they were heavily damaged. Weinbergers said they could fix them within a few weeks. Fast forward to January 2022. I called them and they said the parts had just come in and the nightstands should be fixed shortly. I called again last week to check on the status of the nightstands. My order had been cancelled. The nightstands were beyond repair and they said their notes reflected that I had cancelled the order. I had not. No one had called me, no one had refunded my money. I am now waiting on my refund. In addition, the mattress that Weinbergers has made exclusively for them is already breaking down and has body indentations. We havent even had it a year.
Overall I would say that we are very disappointed.

Connie Melear _{on Google}

Mar 8th, 2022

Always super helpful and such a great selection of great furniture and home furnishings. (And always peek in across the street at the "outlet" to see if there are any bargains that fit your needs).
Lisa is a great interior designer. Ask for her if you have any questions.