Specialty Engraving & Trophies, inc.

It’s Sunday night. One week before showtime. I’m in need of a close trophy shop and trophies 🏆! I placed an online order to be picked up @ a nearby satellite location. I did not know it was a satellite location. 😐 I did not put a note in the order stating I needed the order to be completed Friday! 😣 I called Friday to check in the order. It was not ready! 😫 I needed the awards that following Monday morning! 😬 I was told my order wouldn’t be ready for pick up until Monday afternoon 3p! 😤 Did I mention they are not open weekends! 😖 And I needed these awards by Monday 10a! 🤯 I spoke with Seth. 🙂 Awesome Seth I should say. ☺️ Amazing customer service ⭐️ Called me regarding any alterations even after hours! 🙌🏽 Did I mention this is their busy season, they do not work on weekends, and we spoke several times after 5p Friday! ☺️🙌🏽 The awards were ready for pick up @ 9:20a Monday! ⭐️🙌🏽⭐️ I needed them by 10a. The satellite location is only 7 min away from the destination. To say it worked out awesomely would be an understatement! #Amazing 🤩🙌🏽🎉🎊🙌🏽
May 5th, 2021

We have used Specialty Engraving for years and they are always delightful to work with. They go above and beyond and we are always confident they will help when something inevitably breaks in transit or we need a quick turnaround.
Apr 29th, 2021

Had some rush engraving done at Specialty Engraving's Midtown location on Northside Drive - the best experience! Not only does the engraved piece look amazing (it was finished ahead of schedule), the prices were super reasonable and the customer service was just top notch. Highly recommend this place!
Mar 26th, 2020

I never write reviews but I had the worst experience ever with this company. To keep the story as short as possible, I placed an order and was told the order was being produced. I had to email and call to get any updates on delivery for 2 weeks and was told multiple times the order was complete and being delivered. I spoke to John Marbut every time and on 3 separate occasions he confirmed my order was produced and being delivered via courier or by him personally. I never received any order. When I spoke to someone else at the Atlanta store, they didn't even see an order in the system and were going to call their production supervisor and get back to me. They never did! This was over a week ago and every time I called back over the next 2 days they wouldn't answer my call. After having to chase down John for 2 weeks I should've known something was wrong. I will never use them again. Very disappointing after seeing all the great reviews online.
Mar 8th, 2020

Hugh Clarke was the best 24 hour miracle worker I could ask for!! Got me and the league ready for Fantasy football with minimal notice and hit it out of the park just like the Atlanta Braves! Photos coming soon!!
Sep 3rd, 2019