Gold Stars Roof

Rueben Pitts _{on Google}

Sep 25th, 2021

Gold Stars Roofing is an exceptional company worthy of its name. I would freely and willingly recommend Gold Stars Roofing. This is a company that prides itself of impeccable customer service and a phenomenal product. This is a company led and guided by individuals of true integrity. Rodney, Charlotte, Valarie, Luke and Casey is a powerful team of professionals. Service: Roof installation

Thomas Dunn _{on Google}

Sep 13th, 2021

Bait and switch! The salesman comes to the door, tells me we need a new roof, and my insurance will pay for it. He climbs up to look, comes back and says yeah, you need one, His company will take care of it if I just file the claim. When the claim is filed, I sent him all of the underwriter’s findings, and asked him “Please call to tell me what this means and discuss next steps He said they will allow the claim, pay some now and the rest upon completion, and by the way they withheld some amount for depreciation, but “Don’t worry, we’re good for it.” After a two week silence, I enquire “Please advise next steps.?” only to be told; “Someone from my office is calling you right now to give you a rundown.” And in fact 90+ hours later, “the head of [he salesman’s] production called to say, that I would have to pay the depreciation that the insurance company withheld. When I ask to salesman to live up o his promise, he says he can’t help it, he didn’t know the amount withheld and anyway he did a lot of work foe me in filing the claim. (not true)! This company knows all the ins and out of insurance claims and why he lied and lead me on for 10 days is fraudulent, dishonest and deceitful. STAY AWAY FROM THE DOOR!