Waste Pro USA

Waste Pro USA
  • 2044, 4785 Fulton Industrial Blvd SW A
    Atlanta, GA 30336
  •   (404) 699-9797

Hours

Friday:
8:00 AM - 8:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 8:00 AM
Thursday:
8:00 AM - 8:00 AM

Chamber Rating

1.6 - (148 reviews)
16
6
3
2
121
Read Our 148 Reviews

Chamber Rating

1.6 - (148 reviews)
16
6
3
2
121
  • Hampton Coleman


    Mar 8th, 2022

  • ZEN ZAH

    Nia Baker 's customer service was excellent. WastePro actually failed to credit my account with a check payment I literally walked into their office to pay. I was sent a letter stating my service had been placed on suspension for non-payment. Nia worked on my case for 2 days to locate the misplaced check and get everything back on track. To be honest, Nia is the ONLY REASON I remain a WastePro customer. The customer service was 5 star but the the waste service & pricing, not so much. Hence my 3 star rating. 1 star for service and 5 stars for Nia and the average is 3 stars.
    Mar 4th, 2022

  • Sonya Simmons

    I made a payment on my account online. Before you submit your payment, it says dont hit post payment more than one time or multiple payments will come out. With that said I made sure not to hit it more than one time. It didnt matter because they still debit my card 15 times of the same amount during the New Years weekend. I called from Thursday until yesterday. The Atlanta West location sucks because they acted like I was the one that did something wrong. So I had to call Corporate in Longwood, Fl. for me to get my money back. I like to thank Kamecha(sorry if I spelled your name wrong) for getting the process started and I like to thank Sharon for finishing it. So make sure to check your account if you pay online.
    Jan 14th, 2022

  • Jennie Hodges

    I have had this trash service for probably a year or so and they have since doubled their quarterly rate. I have had to call several times about my trash not being picked up on the scheduled day. Representatives just promise they will have someone pick it up only for it to continue sitting at my curb for another week. Meanwhile my trash is piling up in my house because my dumpster is still full. Double the rate double the disappointment. Im over it.
    Dec 24th, 2021

  • stefanie stinchcomb

    The worst customer service I've ever experienced. I ordered service January 10, 2022 in Carrollton, Georgia and paid $84. I was told trash would be picked up on 1/13. I called on 1/12 AND 1/13 just to remind them to pick up our trash. No trash was picked up. I called 1/14 and was told our trash would be picked up 1/14 or 1/15. No trash was picked up. I left a message on 1/17 (MLK holiday) and no one called me back on 1/18 so, I called on the afternoon of 1/18 and spoke to a lady that gave me "Tremaine's" (west Georgia manager?) phone number. I called Tremaine and he answered and assured me that my trash would be picked up that day-1/18. No trash was picked up. I called today, 1/20, to cancel my service and spoke to Veronica. I explained this whole situation. She said they were going to pick up my trash tomorrow. I said I wanted a refund. She asked if I wanted my trash picked up and again I said I wanted a refund. She said it would take 3-6 weeks to get my refund. At that point I got irritated and asked why they couldn't credit my debit card. She huffed and puffed under her breath and said that's the way accounts receivable did it. I told her I wanted to speak with a manager or someone higher that her, and she told me to calm down. I asked her not to huff and puff then she put me on hold. (She never told me why she put me on hold.) I hung up. Ten minutes later she called back and said now they were going to credit my debit card. This is the most unprofessional business I've dealt with in a long time.
    Jan 12th, 2022

Read Our 148 Reviews

About
Waste Pro USA

Waste Pro USA is located at 2044, 4785 Fulton Industrial Blvd SW A in Atlanta, Georgia 30336. Waste Pro USA can be contacted via phone at (404) 699-9797 for pricing, hours and directions.

Contact Info

  •   (404) 699-9797

Questions & Answers

Q What is the phone number for Waste Pro USA?

A The phone number for Waste Pro USA is: (404) 699-9797.


Q Where is Waste Pro USA located?

A Waste Pro USA is located at 2044, 4785 Fulton Industrial Blvd SW A, Atlanta, GA 30336


Q What days are Waste Pro USA open?

A Waste Pro USA is open:
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM


Q How is Waste Pro USA rated?

A Waste Pro USA has a 1.6 Star Rating from 148 reviewers.

Hours

Friday:
8:00 AM - 8:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 8:00 AM
Thursday:
8:00 AM - 8:00 AM

Related Categories

Ratings and Reviews
Waste Pro USA

Overall Rating

Overall Rating
( 148 Reviews )
16
6
3
2
121
Write a Review

Hampton Coleman on Google

image


ZEN ZAH on Google

image Nia Baker 's customer service was excellent. WastePro actually failed to credit my account with a check payment I literally walked into their office to pay. I was sent a letter stating my service had been placed on suspension for non-payment. Nia worked on my case for 2 days to locate the misplaced check and get everything back on track. To be honest, Nia is the ONLY REASON I remain a WastePro customer. The customer service was 5 star but the the waste service & pricing, not so much. Hence my 3 star rating. 1 star for service and 5 stars for Nia and the average is 3 stars.


Sonya Simmons on Google

image I made a payment on my account online. Before you submit your payment, it says dont hit post payment more than one time or multiple payments will come out. With that said I made sure not to hit it more than one time. It didnt matter because they still debit my card 15 times of the same amount during the New Years weekend. I called from Thursday until yesterday. The Atlanta West location sucks because they acted like I was the one that did something wrong. So I had to call Corporate in Longwood, Fl. for me to get my money back. I like to thank Kamecha(sorry if I spelled your name wrong) for getting the process started and I like to thank Sharon for finishing it. So make sure to check your account if you pay online.


Jennie Hodges on Google

image I have had this trash service for probably a year or so and they have since doubled their quarterly rate. I have had to call several times about my trash not being picked up on the scheduled day. Representatives just promise they will have someone pick it up only for it to continue sitting at my curb for another week. Meanwhile my trash is piling up in my house because my dumpster is still full. Double the rate double the disappointment. Im over it.


stefanie stinchcomb on Google

image The worst customer service I've ever experienced. I ordered service January 10, 2022 in Carrollton, Georgia and paid $84. I was told trash would be picked up on 1/13. I called on 1/12 AND 1/13 just to remind them to pick up our trash. No trash was picked up. I called 1/14 and was told our trash would be picked up 1/14 or 1/15. No trash was picked up. I left a message on 1/17 (MLK holiday) and no one called me back on 1/18 so, I called on the afternoon of 1/18 and spoke to a lady that gave me "Tremaine's" (west Georgia manager?) phone number. I called Tremaine and he answered and assured me that my trash would be picked up that day-1/18. No trash was picked up. I called today, 1/20, to cancel my service and spoke to Veronica. I explained this whole situation. She said they were going to pick up my trash tomorrow. I said I wanted a refund. She asked if I wanted my trash picked up and again I said I wanted a refund. She said it would take 3-6 weeks to get my refund. At that point I got irritated and asked why they couldn't credit my debit card. She huffed and puffed under her breath and said that's the way accounts receivable did it. I told her I wanted to speak with a manager or someone higher that her, and she told me to calm down. I asked her not to huff and puff then she put me on hold. (She never told me why she put me on hold.) I hung up. Ten minutes later she called back and said now they were going to credit my debit card. This is the most unprofessional business I've dealt with in a long time.


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Overall Rating

Overall Rating
( 148 Reviews )
16
6
3
2
121

Write a Review

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