Humana

Humana has the worst customer service in the insurance industry, as a matter of fact, it[s worse than the cable tv industry. Before you look at any of their Medicare advantage plans, think twice.
Oct 19th, 2023

VERY RUDE AND UNPROFESSIONAL
Dec 19th, 2021

VERY POOR QUALITY!!, each representative is unknowledgeable of the policies. Each representative I have spoken to only cares about signing you up for a plan but does not care about making sure you are understanding of each plan and whether or not they provide the benefits you have asked for. Each respresntavie was not responsive to unknown questions. They were not proactive in finding the answers. HUMANA HAS VERY POOR VALUE AND LITTLE TO NO EFFECTIVE BENEFITS TO OFFER.
Aug 29th, 2020

Refusing to cover ESSENTIAL medications prescribed by my spinal surgeon/pain management doctors?? Seriously?? If 3 spinal surgeries (in 2019 alone) and 10+ years of trying to find relief for severe nerve pain & peripheral neuropathy doesn't qualify me to take this medication, what does!? Poor coverage. Poor customer service. Cheapskates. DO NOT GO WITH HUMANA IF YOU HAVE A CHOICE.
Jul 6th, 2020

Feb 10th, 2020