Tie Down Engineering

Apr 9th, 2022

I like it
Jan 24th, 2022

Worse place ever to work!!!
Jan 24th, 2022

Bueno
Oct 24th, 2021

I purchased a well-built aluminum trailer with tie down engineering spare tire holders. While traveling down interstate 81 the spare tire/wheel and hub assembly went bouncing down interstate 81 and hit a semi truck. The semi truck did not stop and I went and recovered my assembly from the shoulder of the highway. I contacted the trailer manufacture and they sent me a new one. The replacement item also failed in the exact same way. I thought I would add a reinforcement and fix it myself, and the product failed again in another spot. Upon close inspection of the product and after several equipment failures, Ive determined that the materials used are simply too thin and lack the ability to perform their intended function. Assuming they would be very interested to know about my experience, I contacted tiedown engineering and spoke to Denise. She said that they have sold thousands and never had this problem before and said that it is my responsibility to keep an eye out and look out for fatigue and stress cracks on the holder. She also stressed that it is not under warranty. When I told her that Im not interested in the cost but rather the safety of people on the highway, she couldnt wait to get off the phone and ended the call abruptly. In a subsequent phone call, she admitted that they are aware of the problem but she herself just wasnt familiar with it. That was very surprising. After thinking about the conversation that we had just had I felt compelled to leave this review. I would not recommend using tiedown engineering products. They have no intention of improving their product but would rather deny that there is any room for improvement and continue selling an inferior and dangerous product. Very disappointed.
Sep 30th, 2021