Carter's Corporate Headquarters

Carmen J _{on Google}

Oct 4th, 2021

I applied several times to work at Carter's since 2017. I finally got called back this year and SEVEN interviews later, I didn't hear anything from anyone for a little over a month. I reached out to human resources and one of the interviewers and heard nothing. I finally reached out to the creative director and she gave a lame apology and HR finally contacted me to follow but I declined because by then I was over it and they only reached out bc I sent the director that nasty email. I felt rejected and furious when the least that could have been done was to reach out to let me know that I didn't get the job instead of waiting around for almost two months. After having endured what I did last year during the pandemic, I was miserable. Never again.

Danny Brown _{on Google}

May 11th, 2021

I’d give them less if I could. My daughter and I tried to go into a Carter’s in the Johnson City Mall (Johnson City,TN). We were barely in the door when we were questioned about masks. The Mask mandate has been lifted and there is a Vaccine being distributed world wide. I explained to them that not only am not required to wear a mask it makes it hard for me to breathe. They did not care. They told us that we were not welcome in the store without a mask. I also explained that I have a medical condition that makes me exempt fro wearing a mask. I am also a US Veteran and fought for my country. I have never been treated so rudely and will never shop here again. EVER! If you’re afraid of Covid that’s fine. Go get your shots and wear your masks. I am absolutely appalled at the treatment by this company. I advised everyone who isn’t cowering in their homes from this deadly virus with a 98% survival rate to never shop here either.

Catgerine Mischler _{on Google}

Mar 29th, 2021

I am so so so dissatisfied with your company. My friend bought over 300 dollars of items, and your system didn't confirm it as bought online. So he reintered the order thinking it had not gone through. They forgot to send the confirmation email to him, so now 2 of the same order was ordered and they would not return his money for the first order that they were at fault in not confirming the order so my poor friend had to pay 600$ for a 300$ order, as they will do nothing in the head office to help him. Shame, shame, shame on you Carter's /OSHKOSH

Ginger Neely _{on Google}

Mar 16th, 2021

I can not say enough how unprofessional this company is! I did a curbside pick up order for my store location that is closest to me, and they tried to ship my order when the store had them in stock and I was going to do a curbside order. The lady then cancelled my order (not giving her the permission) before I was able to speak to a supervisor and asked if I could be credited to pick up in the store so I didn’t have to waste another $40. They never once apologized for what had happened and said all they could do was give me a gift card?! They won’t ever see my money again. Target and old navy have their stuff together better than Carter’s! They will never see my money again! Highly upset with how this company handled this situation.