Dunota Pool Supplies LLC

Warning find another company... I wish I had checked these reviews before having Dunota build me a pool. Summer is now over and I still don't have a pool or concrete just a gaping hole in the yard with nothing but delays and incompetency. I wish there was a selection for no stars because that is what they deserve.
Sep 27th, 2021

They ruined the pool in less than 3 weeks. They know how to turn you from a happy person to a mad 😡 one. I paid them in advance. I never saw the money back plus they closed my account the minute I said I am done doing business with them. No apologies, nothing.
Sep 14th, 2021

I wouldn’t recommend this pool company or anybody looking back through my service record the last time they cleaned my culture was in September 2020! It is now August 2021 I don’t understand and I kept calling them and telling them I’m just having problems with the green pool so I finally fired them and hired blue Neptune they came out today and my pool is already clearing up! To add insult to injury the filter was covered with at least 3 inches of sludge which is what led me to go though all of the (supposed maintenance) last filter cleaning was 11 months ago. Pictures were taken 3 days after service crooks!!!!!! Service: Cleaning
Sep 2nd, 2021

Aug 28th, 2021

I use the Dunota Pools in the Jacksonville area and they are horrible. Customer service is pretty much non-existent. Don't bother calling and leaving a message because they won't return it. The Jacksonville's Manager is even worse as he won't answer his phone at all. They go through technicians just as fast as a newborn goes through diapers. Every week when they don't come, I call and I get some new excuse on why the pool technician wasn't able to come. I even get e-mails showing I have an appointment, yet no one still shows up and I don't even get a courtesy call saying why. Most of their staff can't even speak a word of English, so get your Google Translator out if you want to ask a question. Totally worthless company in my opinion. Service: Cleaning
Aug 27th, 2021