Tropical Smoothie Cafe

Mar 27th, 2024

I've ordered this smoothie for 4 years now and today has to be the worst experience. I purchased this order on the app, went in and decided to order another pb cup with xtra pb. They were both watered down. Had 0 flavor. Just ice and water. I specifically stated light ice and water. I went back in and they remade one and its still inedible. The after taste, reminds me of black bananas that are old. I spent $15 today and had to throw them out. This is unacceptable.
Mar 1st, 2024

Stopped here for a smoothie and they are the absolute best. Will definitely stop here again. You guys rock! Thank you!
Feb 16th, 2024

The manager is really rude and does not know how to manage anything. An is very disrespectful I seen him yelling at a poor homeless person asking for water and they said they would pay for it. and from the looks of it he is very disrespectful I asked for a water bottle after I ordered my food because I forgot and he gave me a really bad attitude I wish whoever owns this establishment fires this manager right now and until then I will not be going to tropical cafe in winter park ever again I wish this manager gets revoked I am a restaurant gm and its sad to see people like him running a restaurant
Feb 2nd, 2024

Came to tropical smoothies before work after yoga not in a rush I had some time but the time spent became unnecessary. 3 young men followed me in 3/16/24 they were there to support a young woman at her job. I ordered a Turkey bacon ranch w/ smoothie and banana. After I ordered the gentlemen took time to order I went to wash my hands. She spoke for a while with the gentlemen. I asked someone who was training (who made my smoothie) if she - who was still talking - would be making the sandwich. He confirmed. (He also greeted me after waiting for some time and told me she would be the one who took the order) She began to prep what I knew was a chicken bacon ranch. After her conversation ended. And after going to the back of the kitchen to speak to the later confirmed shift lead. I called across the line asking if that sandwich was mine. She said yes. I told her I ordered a turkey bacon ranch. She froze. The shift lead fixed my sandwich. I drank the entirety of my smoothie waiting for my sandwich. The smoothies of both gentlemen were made and given the them before I received my sandwich. The gentlemen left tropical smoothie and had the sandwich she messed up on, in the parking lot. She wasted my time before work and costs the company money to flirt.
Mar 13th, 2024