Bonefish Grill

Apr 10th, 2024

On Sunday, I made a request by phone to be searched by curbside, and they told me that it was 25 minutes, I reached 35, I called and they told me that they had already taken it, 10 more minutes passed and we called again and we were told that the Order was not ready, 25 more minutes passed, they delivered the order, and when we got home, the order was not as we had requested and everything was really cold, so I do not understand, but we were very disappointed this time, and we are from go frequently to this site.
Apr 7th, 2024

Apr 4th, 2024

I am actually shocked at the service I received at this Bonefish today. I ordered a takeout order that was supposed to be ready at 6:52pm. I arrived to curbside pickup at 7pm. After 10 minutes, I went in to get my order since they hadnt come out with it. I was told it would be out shortly and to wait in my car. At 7:25, I saw an employee bringing several orders and none were mine. I told her I dont understand why mine is taking so long and she decided to tell me I should have come inside for it. What? I did that even though hello, its CURBSIDE! She was rude. I went in as they were bagging my order (over 30 minutes late) and asked to speak to a manager. You would think a manager would be more apologetic and even offer a dessert or something. Whats it to them? How much food gets thrown away a night and it would have been a kind gesture after the money I just spent. Just a simple Ill talk to her Really? Bad business and customer service skills. Very disappointed
Apr 2nd, 2024

We had the pleasure of being taken care of by Josh today. All of the food was superb. We went here for Easter dinner. I am an avid diner, but I have to say this is the first time Ive been blown away from a restaurant in a while and Im surprised because Bonefish is a chain. Our cocktails were well balanced, and nicely garnished. We enjoyed muscles and the tuna poke as our appetizers, and then we shared the bistro filet imperial style with The large portion of bang bang shrimp. The only reason I cannot give this restaurant five stars is because the hosts took a little too long to greet us, We were standing there awkwardly a little bit before anybody said anything to us. Everything else was superb and this is the first restaurant that has me excited to go back in a while. Thank you, to Josh for the service and the wonderful chefs who prepared all of our food today!
Mar 30th, 2024