Physician Care Centers - Okeechobee Blvd

They are being very unprofessional, and unorganized and they gave me the wrong results they dont even call you for your results, You have to go in do not go to this doctors office. I feel bad for the office manager because shes very nice and for the doctors Because they have to hear the complaints when they probably already talk to the staff members but they dont give a damn they will still respond to you the way they respond to you the first time you spoke to them all so it seems like it never got resolved im never going back they shouldnt play with people body and they health like that shame on them dont matter if you like that person or not you have to keep it, professional and respectful specially when it comes to somebodys body
Mar 20th, 2024

Horrendous. When Dr Willingham owned it it was amazing, now it is AWFUL. Worst doctor office in south Florida,No appointments, no care there is not even a real doctor its awful.
Jan 20th, 2024

My sister (Mrs. Shelly Ives-Mitchell) has been with this company for years, I go with her to most of he visits. The doctors are excellent but the staff at the front needs orientation on customer service, respecting customers time, empathy & civil to others. They have a set lunch time, if u call after they're supposed to be back, no one answers. They can be rude, demeaning & disrespectful & customers shouldn't have to go through this on top of the health issues they face. As a nurse I'm ashamed & in awe. Management needs to nip this in the bud.
Dec 25th, 2023

Worst experience of my life. The staff was extremely unprofessional. After the seeing the Doctor he told me the staff would be over with all my info. I waited 30 minutes and no one ever came. I had to go into the lobby, and request someone because they had forgotten about me .The MA got upset because I asked her to go over my medication and explain it to me. She threw a tantrum and stormed out when I told here the meds and dosages were incorrect. The previous MA did not know how to spell the medications that I told her I needed so she just scribbled down some letters and selected and thing that sounded close. For instance I said Novolog and she wrote down nermlug on paper and sent a script for Nervilin or something similar which was a completely different kind of medicine. They sent over 1inch syringes instead of the 4mm pin caps. Then the Doctor fled before correcting anything because he wanted to be gone by 5 pm and it was 4:50pm. There was another patient who was left in the room without being given any information and they told her she needed to go because it was almost 5
Dec 22nd, 2023

Went there last week was diagnosed with a sore throat put me on meds that didn't work went to MD now yesterday I have strep and tonsillitis now on strong antibiotics I'm very upset with my Dr
Dec 15th, 2023