Budget Truck Rental

Phone number is area code 321, not 312. Service was okay. Car was clean.
Jun 1st, 2023

Not to discredit what others might have Experienced in the past, however, my experience was far from the others. In fact, after reading the reviews on this location I was extremely worried that I was not gonna have a Truck and/or I was not going to get good service If I even got service at all. When I arrived I was greeted kindly, not hounded for additional services and the truck had already been checked over and was ready to go. The employee knew the location that I was going to and even asked me to tell an employee at the other location hello when I got there and wished me a safe journey. I was going to give this review 4 stars because they did not have a Dolly for me to rent and the location is kinda sketch.... But those are ultimately things that are out of their control and I felt they deserved to have a 5 star Review in light of all the other reviews. (I also did not reserve a dolly, it was a last minute thought.) Long story short, friendly and quick service that is located in a run down shopping mall where half of the stores are closed down.
May 31st, 2021

Absolutely terrible service. I made this reservation many weeks in advance. They called me last minute to tell me my truck was not available. I moved to this location where the sales associate couldnt find our reservation for 15 mins only because he failed to ask the last name. He appeared to be sleeping when we walked into the office. We are able to get a truck somewhere else. Do not use budget of Titusville
Jan 19th, 2021

Worst customer service I have ever received. I arrived at the location with a confirmed rental agreement to find a disrespectful and unhelpful employee there to tell me that the company is not one worth doing business with and he could care less about my agreement or my problem.
Jan 4th, 2021

Terrible experience. On the day we were supposed to pick it up at 9 am we got there and they didn't have the big truck we had reserved and paid for. The attendant was rude. We had no choice but to take the smaller truck. Turned a 100 mile move into a 300+ mile move as we had to go back to pick up the rest of our stuff. Worst part they still charged us the large truck price. Also the attendant never explained toll charges and how it worked ended up paying double because we didn't know it automatically went to our bill so I paid them as we went through
Feb 7th, 2020