Leslie's Pro

Most of the bad reviews tend to be for service call issues. I've had good experiences just buying pool supplies from them. Both of the gentlemen that I deal with there are very knowledgeable and helpful. I've been empowered to be able to handle all of the required pool maintenance myself. We initially started going to the Pinch a Penny on Bearss and that place is like walking into a gun store or something. Much better dealing with Leslie's.
May 20th, 2022

I scheduled an appointment to have someone come out to my house and they wound up calling 4 hours late wondering why I wasn't at the property. The general manager calls me and offers to come out to my house personally to make up for the 'scheduling mixup'. Then he shows up over an hour late. While reviewing my system and needing to look closer at the pump the general manager placed his hand on one of the PVC pipes that connects my filter to my pump to brace himself as he leaned down to look at that motor. The connection of that PVC pipe to my filter began leaking right then and there and as I pointed it out he agreed yeah that's leaking and then just moved on like nothing could happen.
May 3rd, 2022

Professional
Mar 26th, 2022

Nov 22nd, 2021

Not very helpful. I am a new pool owner and asked for some advice based on the water testing results for chemicals to put in. The rep brushed me aside saying that she has not built a pool so can't really help me. Maybe I went with the wrong expectations but would have appreciated some help.
Jun 30th, 2021