Avalon Med Spa & Laser Center

I have to tell my story and yes it sucks! I paid over 2000.00 To Coast Laser they told me I had to shave my face before I came in each visit. I was 2 treatments in and they went out of business leaving me stuck with a hairy face they were not even using a strong enough setting for the laser.. Another company took over (Avalon Med Spa and Laser Center) Amberly Dr, Tampa, FL well they said they would honor the agreement that Coast laser had made with me but, I started paying 70.00 a visit and when I could not afford it any more they would not make a deal with me and treated me like Julia Roberts in Pretty woman they told me I was not the type of person for their spa I never want to feel that way again and now I look like a Sasquatch because of this!!!
Dec 20th, 2013

I recently went here for a facial and I can easily say that is was the worst facial I have ever received. From the time I walked through the door to the time I left. The esthetician never introduced herself. I filled out all of their required forms, but she never reviewed them or asked any questions about medications that I take, skin concerns etc. At the beginning of the facial, she turned on the steam and had it on the left side of my face from mid cheek to ear - I assumed it was just heating up and that she would move it to a position above my entire face at some point, but that never happened. She never once looked at my skin under the the lighted magnified lamp in the room. So she relied on the dimmed mood lighting to determine what my skin care needs were? Again, I kept thinking it was going to happen - often times it is after the cleaning that this is done, but no, it never was looked at. She never explained what she was doing. Don't get me wrong, I like to relax and not converse while having a facial, but I have always had the esthetician tell me in a soft voice what she was applying or doing as she did it. Finally, she announced that my service was over. My face felt no different from when I arrived. I did give her a tip - though a very miserly one and she actually seemed surprised that I did - so was she aware of her inadequacy in performing a quality facial? I wouldn't suggest going to Avalon Med Spa - take your money somewhere that you have heard positive feedback. I lost an hour of my life and some hard earned money looking for a relaxing spa experience that never came to be.
Jul 10th, 2014

Very clean, relaxing and inviting. Keep up the good work.
Jun 4th, 2013

Loved my experience! my aesthetician did an excellent job. She explained everything she did, and made recommendations about what I could do in my everyday life to improve my skin and complexion. Most other places are only concerned with what product they can sell you for $40, but I didn't have that experience. In fact, I had a better customer service experience here than at some of the pristine spas where I paid $150 for a facial. And don't get me started on my massage for only 49 dollars the lady who did my massage worked out all my knots and even ones i wasn't even aware of i can wait till next month when i come back!!!
Apr 5th, 2013

********BEWARE******** April 7, 2012 Dear Dr. Aaron Schlau M.D, I am writing regarding a horrid experience, I had recently at your medical establishment. I went to Avalon Medical Spa and Laser on Amberly Dr. in New Tampa on Thursday March 22, 2012 at 4:00 pm. The Candela Gentlemax Laser was used on my pigmented skin. I was told this laser worked on pigmented skin, as I inquired before I bought the living social deal. Having had laser treatment before, I was told I need to have the YAG laser used. As the treatment commenced I experienced immediate discomfort. The young lady administering the treatment turned the laser down. We then proceeded with the treatment. Immediately following the treatment, I had no issues. She told me to exfoliate daily. The next two days, I felt extreme discomfort. Finally, Saturday 3/24 I looked at my underarm and found what appeared to be a severe burn from the laser treatment. I took a photo (which is enclosed). I immediately sent an email along with the photo to your establishment (also enclosed). I then called and was told to come in to have the doctor look at it. When I got there both the doctor and the lady who originally helped me looked at my underarm and explained that it was not a burn from the laser, “it was normal reaction.” Not understanding how this could be, I went to see another doctor on 3/26. This doctor then confirmed that it was indeed a burn. I was given a prescription for Cortisone cream. I have also enclosed the medical records. I was hoping this issue was now resolved as the burnt skin eventually fell off. I have now enclosed a picture of my skin currently. I have permanent discoloration, and scaring. This issue was never handled properly by your establishment. I will not be returning for any further treatment here. I want to be refunded for the treatment I have already paid for. I expect a response to this letter within 7 days of you receiving it. Thanks in advance for your prompt response and handling of this issue.
Nov 3rd, 2012