Holiday Inn Tampa North, an IHG Hotel

Honest Review Here!!! If u plan on taking a trip with family or for business don't pick Holiday Inn Tampa North for your stay. My family and I stayed about 2 weeks back and honestly was not pleased. the rooms are not thoroughly cleaned, under the pull out couch there was so much trash as well as all counters were not cleaned. I did wipe everything down myself with Lysol. The bathroom was decent but not as clean as it should of been. We stayed in room 220 and I'm not sure if the other rooms near by have the same issue but you can here every single time someone uses the elevator ALL NIGHT LONG!! None of the TV'S in our room had cable and tv was a distorted picture. The pool was ok, the staff was horrible... I asked a man at the front desk about the times they serve lunch/dinner and he was on his phone listening on airpods and took the airpod out his ear and said WHAT!! when I asked about the times they serve Lunch/Dinner he said not right now.. Now the website does state the times but however they are not accurate.. Now the food.. ABSOLUTLY HORRIBLE!!!! breakfast is as pictured but way over priced... lunch/dinner is nothing as they picture we spent over $150.00 for breakfast and dinner and ended up throwing it all away. The chicken was not cooked it looked more boiled and not appealing at all the fries were not cooked.. raw and cold. the Pizza was cold and super doughy. None of the staff ever asked if we needed anything a manager was never available. The so called Restaurant was obviously short staffed I believe they had 1 person take the orders which was about a 30 minute wait.. for what I have no idea because the food was not cooked.. The lady taking the would say there out of this and that because an employee took this and that without permission. Now house keeping did come by 1 time and give fresh towels the first morning we stayed, after that never saw house keeping and we stayed for 3 nights. For paying over $1000 for our stay including breakfast, lunch/dinner ended up turning into to several hundred more because we had to doordash food. I have been waiting on a phone call from management for about 2 weeks now and I'm still waiting.. which makes sense there wasn't a manager available while we were there or to reach out. My review may not do much but I hope people see this a choose another hotel near by because Holiday Inn Tampa North was an absolute disappointment. Side Note: This was my families first time to Tampa to go to Busch Gardens. Nearby activities: Busch Gardens is a 3 minute Drive
Apr 10th, 2024

Apr 6th, 2024

Loraine and Christina are the first people you meet when you walk in this place and they are all you need to know! The hospitality and friendly atmosphere here will make you want to come back!!
Apr 5th, 2024

$5 for access to the dumpy lobby coffee? Advertising continental breakfast then letting you know it isn't free after check in? Lol. Garbage. Only thing good about this place is that it's close to Busch Gardens
Apr 3rd, 2024

Emphasis Tattoo, JORGE LUIS is an amazing artist. This is my granddaughter 's first and he made it perfect and a wonderful experience for her. So very grateful to you Jorge !!
Mar 28th, 2024