Bite Squad | Tampa

If I could leave negative stars I would. I ordered my food from a local restaurant paid over $14 for tip plus delivery fees and the food never showed. We called the restaurant and no driver ever picked it up. Bite Squad had nothing to say for their terrible service and I had to fight with them to get a refund. First chat person lied and said a driver had already picked up the order so they couldn't cancel it. The next one finally refunded the amount. Do not use Bite Squad for your food delivery. You may never receive your food if you do it'll be very late and likely cold.
Feb 13th, 2023

This company started out great but now every time I order my food arrives cold and late! They really don't do much to remedy it either. Sure they'll give you a credit on your next order, but that food is just going to arrive cold as well. Better to just use one of the other companies. Bite Squad just isn't reliable anymore.
Jan 13th, 2023

Bite squad sarasota is terrible! Restaurant manager said my order sat there ready for almost an hour before the driver showed up.
Jan 5th, 2023

Food never showed. Refund was told to be back to me in up to 6 days. Still nothing.
Nov 24th, 2022

Horrible customer service. Had to cancel an order because after 2 hrs they couldn't tell me when it would be delivered. Using app to cancel was told I couldn't cancel. Later received a phone call that they would cancel. Order was cancelled but still waiting on my $65 credit card refund! Had to contact them again several days later and they said it was not ever processed! OMG how bad can a company be? Now they say it will be 2-6 days and they want to give me a $20 credit for the hassle. Geez!!! Run don't walk from this delivery service.
Nov 1st, 2022