Manor Care Health Svc is located at 3030 W Bearss Ave in Tampa, Florida 33618. Manor Care Health Svc can be contacted via phone at (813) 968-8777 for pricing, hours and directions.
My 90 year old father spent 5 weeks at Norhdale and the staff there were INCREDIBLE. The facility was clean and atmosphere was bright and cheerful. From his nurse Nicole to Melissa to Jennifer I cannot express how wonderful they were to my Dad. A special shout out to the Social Services Manager Sarah. She was AMAZING not only with my dad but helping me maneuver thru what was a very overwhelming process for me. Her compassion will never be forgotten. Sadly he passed away last week. I would recommend Northdale to ANYONE who needs skilled nursing care for a loved one. They genuinely treated my Dad as if he was theirs.
Business Response on GoogleApr 7th, 2024
Dear Margaret, please accept our sincere appreciation for your review of our Center and 5-STAR Rating. The Northdale Rehabilitation Center team of Health Care Professionals strive to offer a quality experience for our Residents and their loved ones. It was our honor to provide care and services to your father while on his road to recovery. We completely agree with you that Nicole, Melissa, and Jennifer are amazing and valuable members of our team. Please know that we are here for you anytime you should need our services.
LeeAnn Jackson on Google
We had to put my step dad into the long term side at northdale rehab. He has been there since November and we are very pleased. Dee, took us for a surprise tour and we were impressed immediately! The communication we have with the nursing staff has been amazing. We even enjoy dealing with those in the billing dept. Very friendly and kind. I like that we see a lot of the same staff so turnover isnt like some places I have been to . We have gotten to know a lot of the staff and residents there. It feels like an extended family . One day Ron lost his ring. A staff member found it and turned it into nurses station, although they did not know who it belonged to , it was up there waiting for us to claim. We could not believe it was there!!!although wherever you put your family member , you must realize that no place is perfect, but the small things arent that big of a deal . Ron is happy and so are we ! We love the activities director, and Nicole who tends to be the nurse for Ron most of the time , as well as others. We wont ever move Ron out of there.
Business Response on GoogleApr 7th, 2024
Dear LeeAnn, please allow us to express our appreciation for your review. Our Center and Team of Health Care Professionals are truly honored that you selected our Facility to care for your stepfather while he needed care and services. While our entire team is amazing, we absolutely agree that Dee and Nicole are very special and valued members of our team. Please know that we are here for you and your loved ones anytime you should need us.
Dina Milian on Google
This place and its administration are vile!! Their only concern is the $ & they honestly couldnt care less about your loved ones. Last year my father was admitted for mobility/prostate issues & being a insulin-dependent diabetic they let him go into keto acidosis after allowing him to fall & break his hip with aids in the room! Instead of calling an ambulance they brought in their mobile x-ray team that happily saw no bone breakage & deemed him unharmed! The following day they let his sugar go so high it almost killed him! Even while he was hallucinating all night, the only action they took was to remove the phone in the room so he didnt bother anyone. LUDICROUS!!! The staff was friendly but EXTREMELY UNDERSTAFFED & OVERWORKED!! The less cognitive residents were lined up like caged animals around the circle that is the nurses station & while there visiting I witnessed this poor old woman LITERALLY FACE PLANT ONTO THE HARD UNCARPETED GROUND WITHOUT EVEN LIFTING HER HANDS TO CATCH HERSELF!!!! She hit face first & I know she had to be hurt & should have gone to the hospital for treatment. However, the staff simply each grabbed an arm tossing her slumped body back into the damn chair & walked away like she wasnt important! I was horrified & shocked! The following day I met with administrators about my fathers fall & of course they made up the story that he was alone when he fell. HOWEVER, upon his release from the hospital they deemed him not a good fit for their rehabilitation center & suggested we find other accommodations. Wed never have sent him back to that hell-hole anyway, but the freaking gall! Basically what they were saying is we know youre wise to the fact we suck, so to avoid a lawsuit, were just going to get rid of you to avoid any further drama!!!! This place shouldnt have ever gotten their license & damn sure shouldnt be keeping one! Theres so many stellar options out there but please STAY FAR, FAR AWAY FROM NORTHDALE REHABILITATION CENTER AT ALL COSTS! Your cost just might be your loved ones life!
Business Response on GoogleFeb 11th, 2024
Dear Dina, we are truly very sorry that you feel your father and you had a negative experience while at our Center. Our Team of Health Care Professionals strive to provide a quality experience for our Residents and their loved ones. We would like to know more about your experience and ask that you please take a moment to complete the form using this link: https://reviews.wearekymera.com/39231363/i or, if you prefer, please call our Center Administrator directly at (813) 968-8777 to schedule a meeting at your earliest convenience.
Neil Gomez on Google
I had a great experience at Northdale! All of the employees were very nice and helpful. From the management to the front line staff. I would definitely recommend this facility.
Business Response on GoogleFeb 26th, 2024
Dear Neil, please allow us to provide our sincere appreciation for your positive feedback. Our Team of Health Care Professionals strive to provide a quality experience for our Residents and loved ones while on their Road to Recovery. Thank you so much for your wonderful 5-STAR Rating. Please know we are here for you anytime you should need our services.
William Ellison (Bill) on Google
Business Response on GoogleFeb 25th, 2024
Dear William, thank you so very much for your wonderful 5-STAR Rating of our Team of Health Care Professionals. It was our sincere pleasure to provide you with quality care and services. Please know we are here for you and your loved ones anytime you should need us.
