Mills Well Drilling & Pumps

Called and explained that I needed a new pressure/bladder tank installed. Was told I would need to pay them $130, upfront, to get them to come out and diagnose the problem. I asked if that $130 would be applied towards any repairs, and was told no, thats just the diagnostic fee. Ive already diagnosed it, so no thanks. Called KCW Well Drilling and they came out (no money upfront) and did exactly what I asked them to, change out the pressure tank. This place acts like its working on Nuclear reactors or something. Its simple plumbing yall. $130 is just shake down. Use someone else.
Mar 21st, 2024

They don't return phone calls
Jan 14th, 2024

Jan 5th, 2024

They have helped me out when in a jam several times. They are always prompt and professional. Always happy with their service.
Nov 27th, 2023

DO NOT USE IF YOU HAVE SOFT GROUND IN YOUR YARD AND HAVE MOBILITY ISSUES. My mother has back problems and they left 1 and a half foot ruts in the only path that she can easily access to her pump house where the clothes washer and dryer are. Not only that their truck damaged part of a cement pathway trying to get out. the damage makes it difficult to get vehicles through that part of the yard. We tried giving them advice on how to get out without digging themselves even deeper and they WOULD NOT LISTEN TO US- THE PEOPLE WHO HAVE LIVED HERE FOR YEARS. We even offered to try pulling it out with my mom's COMMERCIAL GRADE truck and they said it doesn't have enough power. I even suggested using the tow wench on the front that's connected to the internal frame of the truck and back it out to help pull them out without getting it stuck, too, but again, they refused to listen and told me "it would pull the bumper off". On top of all this, they also left a pipe exposed to the elements in a gateway of her yard and left the old wires laying on the ground. When she called and tried to explain the situation, they proceeded to tell her- a woman who needs mobility aids, such as a walker and a cane, to stably move around- that it was her responsibility for the ground being naturally soft and that the trenches in her yard were something SHE needed to fix. I live nearby and also have soft ground when it rains. Honestly, unless they're literally my only option, I'm NEVER using their services on my well thanks to this. I'm doubtful she will ever be going back to them, either.
Dec 19th, 2023