Ramada Plaza Marco Polo Beach Resort is located at 19201 Collins Ave in Sunny Isles Beach, Florida 33160. Ramada Plaza Marco Polo Beach Resort can be contacted via phone at (305) 932-2233 for pricing, hours and directions.
My stay was perfect, perfect location, pool service and above all the attention at the bar. Thank you Susana for making our stay better!! Without a doubt we will return.
Rooms: Very clean and comfortable
Food & drinks: Excellent quality !
Raven Reyes on Google
My sister and I had an amazing stay here. The staff were quite attentive and helpful. The pool is huge and always a perfect temperature. Whitney and Kesly at the front desk were so kind and helpful, they even accommodated us with late check out on our last day! I would definitely stay here again.
Business Response on GoogleApr 11th, 2024
Dear Ms. Reyes,Thank you for the outstanding review of your stay at Ramada Plaza Marco Polo Beach Resort. We are thrilled to read that you and your sister thoroughly loved the attentive and exceptional service you received from our devoted associates. We will surely pass your compliments to Whitney and Kesly. We appreciate you for mentioning our outdoor pool overlooking the ocean. Thanks for choosing our resort, and we trust you will return for another outstanding experience!Thank you,Guest Relations
MiamiBeach sunny days on Google
For the best tasting New york style pizza anywhere in sunny isles beach, Come to the ramada plaza marco polo hotel, Pizza bianco lower lobby inside the marco polo hotel, Come say hello to fernando and his family we are kid friendly, Free delivery to the pool and beach, We have submarine sandwich meatball, parmesan, Chicken, parmesan, steak onion and peppers sandwiches. Old school calzoni and stromboli, We have the best cuban coffee on the beach, Spring breakers welcome, Free parking for pizza Bianco,
Rooms: The rooms are recently remodeled
Nearby activities: Supermarkets, Restaurants restaurants novelty stores
Safety: Plenty of security in and around the hotel
Walkability: Everything is close by,
Business Response on GoogleApr 11th, 2024
Dear Valued Guest,Thank you for being our guest at Ramada Plaza Marco Polo Beach Resort. We are pleased to know we exceeded your expectations with our freshly remodeled accommodations and prime location. We are also glad you enjoyed Pizza Bianco. It was a pleasure having you here, and we look forward to welcoming you again!Thank you,Guest Relations
G Walsh on Google
Check-In was smooth, front desk staff friendly, with no hidden fees, For a large hotel it was quiet. We saw an amazing photo of Tina Turner on display, as she had previously stayed at the Sunny Isles Ramada. We had an ocean front room, lovely balcony view, close to Whole Foods for treats and Aventura Mall. Carla, our room attendant was awesome, so upbeat and positive. Carla worked with a smile and was flexible, to work around our swimming, showers and meal schedule. Thank You Carla. Also thank you to friendly guys and gals that ran the car service for 24x7 pickup. My only complaint, the mattresses were too soft, hopefully that can be addressed for our next visit.
Rooms: Clean, but need more firm mattress.
Nearby activities: Whole Foods, Aventura Mall
Safety: We felt secure
Business Response on GoogleApr 10th, 2024
Dear Valued Guest,Thank you for choosing Ramada Plaza Marco Polo Beach Resort. We are pleased that you had a good time with us and that our accommodations, with breathtaking oceanfront views and your seamless check-in experience, exceeded your expectations. It is also good to see that you loved the hospitality provided by our thoughtful associates. We will definitely share your compliments with them, especially with Carla and Gal, for a great job. However, we regret your dissatisfaction with our mattresses and the inconvenience it may have caused. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. Thank you again; we look forward to welcoming you back again in the future.Thank you,Guest Relations
Gil Stebbins on Google
Melodie and Gary were super helpful is arranging room and the lounge for the weekend of my son's wedding. Staff was super helpful from handing out hospitality bags, to using a suite as a hospitality room to attending to every request to make the stay most enjoyable for all 14 rooms. We will definitely be back
Business Response on GoogleApr 10th, 2024
Dear Mr. Stebbins, Thank you for the review and for taking time to recognize our resort. We are delighted you had an enjoyable expereince with us and that the exceptional hospitality provided by our staff exceeded your expectations. It will be a pleasure to share your compliments with our associates especially Melodie and Gary. Thank you once more for choosing us while you were here for your son's wedding, and we look forward to welcoming you back again soon to Ramada Plaza Marco Polo Beach Resort in the future!Thank you,Guest Relations
