Keti Medical Center & Pain Management: Swain Shyam MD

Dianna Berge _{on Google}

Aug 8th, 2020

Dr. Swain was good at first when I went 5 yrs ago to him. I had to take a year off of seeing him for reasons I can't say. I had always taken my meds as prescribed. My urine samples ALWAYS came back positive for the pain meds I was taking. NOW he won't take me back and I need to find a new pain Dr now. I don't recommend going to him....

Vicki Wells _{on Google}

Apr 30th, 2020

Been a patient for approx 4yrs. They have worked hard to make my life so much better. I can't believe the change in my life since he started taking care of me. The staff does so much to make it easy. I have never had to worry about my insurance issues.. They take care of everything for you. Love all of them ❤

John Ohle _{on Google}

Apr 4th, 2020

me and my better half like dr. swain and staff. but all this high tech stuff has got to go. we do not have all this technical stuff that is required to talk to the doctor and now we do not know if my better half can be his patient anymore. does not sound fair. it sounds discriminatory to me. 4 different doctors and 4 different kinds of tech to communicate. that is ridiculous.

john crooks _{on Google}

Jan 16th, 2021

I have been a patient here for 5 years and i am very happy with all aspects of my experience here . Before the pandemic the wait times were about an hour. The last 10 months i have done my monthly visits thru the telephone which only takes 5 min. I have read other reviews and i dont understand how people can complain Lorraine has always been polite helpful and efficent and Dr Swain is very cooperative. I have asked to switch up my meds a few times over the years and he is always helpful and gives me as much medicine as the law allows for my condition. I would give them a try if you need a pain management doctor but be aware he follows medical guidelines and will not over medicate his patients. He is not a "pill mill" and you have to have a medical reason to get pain meds. I think most of the negative reviews are from people looking to get pain meds in excess of their medical needs.

Angelina D Almeida _{on Google}

Jan 21st, 2020

Just started treatment here. So far I love the place compared to Dr. Chowdhari at University Pain management in Tampa. Who is rude arrogant and his staff is lazy and nasty too. Dr. Swain's staff is very friendly and thoughtful. I already feel so much better. Was actually able to get some housework done today with my pain being minimal. I had two pleasant visits two days in a row. And the wait time was also good. Compared to it taking 8 to 9 hours of my day for a visit with my old pain management Dr. That I do not recommend anyone going to. Keti Pain management is a very nice place to go to. I had to stop going there due to insurance issues. Read some comments on here. The 1st visit does take long. After that you get in quickly. Mainly because on the 1st visit they have to reverify your insurance since things can change or slip through the cracks like it did with me. Also the Dr. reads your medical records completely he doesn't just skim them. I am currently seeing another Dr. which I do not like. He have me nerve blocks and I am in more pain than ever. Still sore after a week. When Dr. Swain did the nerve block I felt great. Lorraine can test your patience at times. However she is thorough at her job. Have to be patient with her. She is very busy behind that desk. I am telling you I have been to 2 other pain Drs and they were horrible. If your not abusing your meds. Then you won't die or go through withdrawals if they have to stop them for a reason. Dr. Swain is a good Dr and I hope I can get back in his office soon. I didn't have to wait 3 hrs to be seen or not seen. Then kept in pain like my first pain Dr would do. They have new laws they have to follow so be patient. It's worth the wait. The wait time is shorter than any other Dr or primary Dr I have had to see. I was usually out within an hr. That's a blessing compared to other pain centers. I have been in pain management for 3 yrs now. This new Dr doesn't listen like Dr Swain does. In fact he doesn't even talk to me or let me speak when I already know what works for me and what doesn't. He gives me the pain meds I do need. However the other meds I need he is giving me stuff I already tried and didn't help. I really don't get the bad reviews for Keti Medical except for Lorraine's attitude here and there. She is not always grumpy. And if she gets out of line. You can always tell it to the Dr during your visit. I had issues with my primary Dr's staff not doing my referral for Dr. Swain like I thought the girl did. She kept blowing me off. So I had a follow up visit where I took all my documentation with me and showed the Dr. The girl was going to make me wait all day to call my insurance to try and resolve the referral issue. After speaking to the Dr. not only did I get my answer about it. All my new referrals were done before my visit was. This was at my primary. You don't have to take what a receptionist does. Drs don't want to lose patients due to their staff. My insurance pays for my visit, so I don't take stuff at any Drs office. I look at it as I am their customer paying for my services. If they want my business they will do what they need to do. Many Drs offices want to think they can run us like they are doing us a favor. When we have the power to control their income with reviews and filing complaints through our insurance companies. So don't let any Dr or staff walk all over you. Unless they are the only one in your network. When I file my complaints it always against the staff not the Drs if they are good Drs and treat me right. Only Dr Chowdhari in Tampa I had to file a complaint against. He also had a habit of billing for services I never received. Where my insurance company started sending letters to verify appointments and what they billed for. Dr. Swain and Keti medical is great. So if you need a pain Dr you should go here.