A Clean Finish! By Dawn

Dawn and Vicky have been cleaning my house every week for almost two years. They do a great job cleaning. I have had very few issues with their cleaning. About a year ago I had some problems with mildew growing in my shower and a few other things. I left them a note and all was fixed. We are a family of a four and we homeschool which means we are home a lot. Our house is lived in, hence why I have weekly cleanings. A Clean Finish By Dawn has grown a lot in the last two years and their clientele has changed too. Until the last few months they never missed a day. However, in the last three months they have missed once per month. I began to think that perhaps I was being sent a message that they no longer want to clean for me. I dismissed the thought as I didn’t think Dawn would do that without any notice. Had they wanted to not clean for me anymore I would have thought they would just say something. I can’t make them stay. Dawn and Vicky were scheduled to clean my house this Thursday. I can home shortly after they arrived. I told Dawn I wanted to talk to her about my master bathroom cleaning. I told her the last time they were here the tub had not been cleaned at all and the dust was piling up on my shower wall. I also told her that when I changed the sheets last week in my son’s room that there were a pile of books that had slid between his bed and the wall. Dawn and Vicky normally change sheets for us. I wanted her to simply move shampoo bottles and clean under them, wipe down the shower and bath tiles and to pick up any miscellaneous items that had fallen between the bed and wall. To my shock she told me that she thinks they do a good job cleaning my house and if I don’t think so I should find a new cleaner. I explained that I didn’t want to do that I just wanted to have these few things addressed. Vicky came into the room and Dawn told her that I thought they were not doing a good job. (Which I never said) so they decided it was best for them for leave. I repeatedly told them I want to work with them. They decided that they would be leaving without finishing cleaning my house. I asked them to please clean for that day and if they no longer wanted to after that I would find someone else. Dawn told me “why would we clean if you’re not going to be happy with it?” Put my vacuum in the closet and walked out. I’m still in shock! As I said there clientele has changed to much larger homes with only two residents. While these 7000 square foot homes are large they are much easier than my home with all rooms being used. Kids add another dimension that requires more cleaning. About three months ago Dawn had told me that one of her original clients was complaining about cleaning and that Dawn thought the issue was more that the client didn’t want to Vicky cleaning as Dawn had always done it herself. She also said the woman only paid her X amount per week and that was not enough so if she left that would be ok with Dawn. At that time I asked her if we needed to renegotiate what we were paying Dawn. She said no we were fine. I paid $90 a week under the table. Bottom line, yes they do a great job cleaning but if you need something tweaked don’t ask or they may just leave. *** Dawn has been texting my over the use of my grandmothers account. i am unable to delete this review but I posted one with my name. It was an error using her account**** This was written by Brenda Lloyd not Nancy Hurley
Aug 27th, 2018

I have hired A Clean Finish by Dawn numerous times and have been very happy with their work, they always put the customer first. I have never had any complaints on her or her employees. She gives a fair price for an excellent job. She gives a 24 hour guarantee which makes me feel secure hiring her because I know if I ever do have a complaint (which have yet to have a single one) she will come back out and touch up any places. I 100% recommend her services to anyone who is looking for a cleaner!
Aug 22nd, 2018

Another fantastic job by Dawn and Vicky! They take their time to get the job done right. Friendly and thorough, I could not ask for a more detailed service. We have a larger home of 3500 Sq Ft., and yet still every light switch was spotless, every high tile and window squeaky clean, every ceiling vent and fan free of dust. The quality shows with every visit. We get a superb cleaning for a fraction of the services we have enlisted in the past! Thanks to Dawn and her staff for not only a fantastic job, but for truly caring about the work they do!
Jul 26th, 2018

A Clean Finish is one of those businesses that we were happy to find. We always feel that we are getting what we pay for. Dawn and Vicky are professional, courteous and do an excellent job. They have proven to be reliable and we have no complaints at all! It’s hard to find a reliable business or even one that gives you what you are paying for. As far as we are concerned this company is a sure bet! These folks go the extra step without complaints. If you are looking for a reliable cleaning service with better than competitive rates, look no more you’ve found the right company.
Jul 8th, 2018

Great cleaning service! They do an excellent job and their prices are very fair.
Jun 6th, 2018