Land Rover Fort Lauderdale

Sep 16th, 2021

An absolute terrible experience!! Had an appointment on a Tuesday morning . The RR didn’t get looked at until Thursday. Then ,I was charged for something that they broke on a prior service visit. The maintemance department at RR Fort Lauderdale works on commission right? So finding issues/problems makes them more money. Find another service dealer! You will be happy you did.
Sep 14th, 2021

I would like to keep it short but was unable to. I dropped my vehicle off to get the tire pressure and check engine light looked at. After being charged separately for diagnostic we decide to pay the amount of $8000 to fix it. Although it was a lot, we thought taking the vehicle to its brand would give us a peace of mind. After just one month of fixing the vehicle, another problem ensued where the check engine light came on again. I genuinely believe the diagnostic check should have pick up the faulty combustion system. We waited at three months to get it fix, paying another $5000. When we noticed it was taking too long to get our car back, we asked for a loaner, they told us they did not have any vehicle available. Today I chose to write this review because last night when my fiancé got off work the vehicle completely shut down on I-95 jeopardizing his life. We towed it to a different Land Rover dealership and hopes of finding a better result. It not fair when we work so hard to take of our valuables and in return that money went to waste. Pompano Land Rover need to do better.
Sep 13th, 2021

I purchased from this location a few weeks ago. I visited a bunch of dealerships before I found Land Rover in Pompano and was annoyed with the lack of customer service at other dealerships. From the start, Ricardo made the process seamless and offered me the highest amount for my trade in. Jessica in finance stayed late to close the deal that night and I swear she has the patience of a saint. I had a small issue with the vehicle a few days after purchase and dealt with Scott in service. He overheard my issue and quickly jumped in and took over to make it right. They didn’t just fix the issue, they went beyond my expectations and kept me in the loop every step of the way. I was surprised to see how much they cared about customer satisfaction. My next purchase will definitely be from this location.
Sep 13th, 2021

I take my range rover sport for service here my service advisor is very friendly and knowledgeable. It’s always a pleasant experience. Just not the bill -)
Sep 12th, 2021