Ma's Cleaning Services LLC
-
661 Gerhardt Dr
Pensacola, FL 32503 - (850) 503-5048
Hours
Chamber Rating
-
Shawntell Oliver
I would definitely recommend this company for your cleaning services. I needed my rental property cleaned for potential new buyers and I'm located in another state! They were prompt to respond to my quote request and very reasonably priced. They stayed in contact with me and when I job was completed the manager did a video walk-thur, which was Awesome for me!!! âââââ Shawntell O.
Sep 22nd, 2021 -
twilightrayne7
The staff are incredibly courteous, exceptionally friendly, and extremely professional. They are incredibly knowledgeable about the processes and chemicals needed to get hard stains or rust spots out. They’ve been excellent on communication, even when we’ve already moved to a different state. Highly thorough and incredibly professional. I couldn’t start how hard I recommend this service. Service: Moving clean
Sep 22nd, 2021 -
Amanda Martins
Adriana was an absolute pleasure and accommodated us with super short notice. I look forward to working with her again.
Aug 28th, 2021 -
Lois Silberstein
Shows up late or not at all Doesn’t even know who is scheduled to go where Quotes one price then wants to charge for extras Quotes price for specific length of cleaning time and then leaves early A hot mess!! Service: Standard clean
Jul 26th, 2021 -
Fabian Rivera
We really wanted to give this small business a chance, sadly I have to suggest you look elsewhere. I’m not sure where the positive reviews are coming from, read the three negative reviews as they are accurate in my experience. The owner came by to give me a quote, and then she had her crew come in and clean my place, fine. I was quoted 400 dollars for a deep clean which I agreed to. I had to leave just prior to them finishing so I did not do a thorough check but let me tell you that when I got home the place was not up to a 400 dollar standard. 4 out of 6 ceiling fans were not touched, all surfaces were lightly passed over with a washcloth and that’s it, the floor was dirty and unmopped, there was still dust bunnies and cobwebs under the furniture. The wood furniture was not polished, the floor behind the toilets was completely untouched and the laundry room looked like a dirty mop was used to spread around dirt. Mind you this is a 400 dollar deep clean. I contacted the owner literally 2 hours later and told her that I was not interested in their services anymore and that the most I could pay was 200 for services rendered. Mind you she claims there’s a money back guarantee. She begged me to come back and make it right and then was a no show. She then texted me a few days later saying that she felt they were due the full 400 and could she please have another chance to do the full clean. I payed her 300 prior to showing up in good faith with the understanding that I would pay the full amount when the job was completed. Again she was a no show, no call after scheduling a cleaning with me. I feel very taken advantage of, I’m out 300 dollars. Please stay away from this company they are not ethical and I’d hate for anyone else to be taken advantage of. These pictures were taken the day of the “deep cleanâ€immediately after.
Sep 10th, 2021
Contact Info
- (850) 503-5048
Questions & Answers
Q What is the phone number for Ma's Cleaning Services LLC?
A The phone number for Ma's Cleaning Services LLC is: (850) 503-5048.
Q Where is Ma's Cleaning Services LLC located?
A Ma's Cleaning Services LLC is located at 661 Gerhardt Dr, Pensacola, FL 32503
Q What days are Ma's Cleaning Services LLC open?
A Ma's Cleaning Services LLC is open:
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Q How is Ma's Cleaning Services LLC rated?
A Ma's Cleaning Services LLC has a 4.4 Star Rating from 36 reviewers.
Hours
Ratings and Reviews
Ma's Cleaning Services LLC
Overall Rating
Overall Rating
( 36 Reviews )Shawntell Oliver on Google
I would definitely recommend this company for your cleaning services. I needed my rental property cleaned for potential new buyers and I'm located in another state! They were prompt to respond to my quote request and very reasonably priced. They stayed in contact with me and when I job was completed the manager did a video walk-thur, which was Awesome for me!!! âââââ
Shawntell O.
twilightrayne7 on Google
The staff are incredibly courteous, exceptionally friendly, and extremely professional. They are incredibly knowledgeable about the processes and chemicals needed to get hard stains or rust spots out. They’ve been excellent on communication, even when we’ve already moved to a different state. Highly thorough and incredibly professional. I couldn’t start how hard I recommend this service. Service: Moving clean
Amanda Martins on Google
Adriana was an absolute pleasure and accommodated us with super short notice. I look forward to working with her again.
Lois Silberstein on Google
Shows up late or not at all
Doesn’t even know who is scheduled to go where
Quotes one price then wants to charge for extras
Quotes price for specific length of cleaning time and then leaves early
A hot mess!! Service: Standard clean
Fabian Rivera on Google
We really wanted to give this small business a chance, sadly I have to suggest you look elsewhere. I’m not sure where the positive reviews are coming from, read the three negative reviews as they are accurate in my experience. The owner came by to give me a quote, and then she had her crew come in and clean my place, fine. I was quoted 400 dollars for a deep clean which I agreed to. I had to leave just prior to them finishing so I did not do a thorough check but let me tell you that when I got home the place was not up to a 400 dollar standard. 4 out of 6 ceiling fans were not touched, all surfaces were lightly passed over with a washcloth and that’s it, the floor was dirty and unmopped, there was still dust bunnies and cobwebs under the furniture. The wood furniture was not polished, the floor behind the toilets was completely untouched and the laundry room looked like a dirty mop was used to spread around dirt. Mind you this is a 400 dollar deep clean. I contacted the owner literally 2 hours later and told her that I was not interested in their services anymore and that the most I could pay was 200 for services rendered. Mind you she claims there’s a money back guarantee. She begged me to come back and make it right and then was a no show. She then texted me a few days later saying that she felt they were due the full 400 and could she please have another chance to do the full clean. I payed her 300 prior to showing up in good faith with the understanding that I would pay the full amount when the job was completed. Again she was a no show, no call after scheduling a cleaning with me. I feel very taken advantage of, I’m out 300 dollars. Please stay away from this company they are not ethical and I’d hate for anyone else to be taken advantage of. These pictures were taken the day of the “deep cleanâ€immediately after.
Overall Rating
Overall Rating
( 36 Reviews )Write a Review
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