Sears Appliance Repair

The service technician told me his company would not touch my unit because of the location, he told me I needed to take down my wall. Plus he told me I needed to contact my builder because the install was done improperly. My house is over 100 years old so contacting my builder is out of the question! My unit is only 2 years old so obviously someone was able to install it without complications or removing a wall. He was incredibly rude and unprofessional. Ive never been spoken to like this man spoke to me. Very disappointed in this service company!!! Service: Repair HVAC
Apr 9th, 2022

Feb 14th, 2022

The service man came out took out the filter without bring one to replace it. Did not clean the unit so I paid $53 to have a filter pulled out!! Called & they wouldnt send someone else out until Dec. 9th, almost a month! Would never & will never do business with Sears again!! They have terrible & rude representatives & repair people Service: Cleaning
Nov 26th, 2021

Wanted $200 to ship refrigerator door grommet
Nov 22nd, 2021

Technician came when he was scheduled (actually before I got there... LOL). He was efficient and personable. Parts for repair were mailed directly to my home and arrived prior to appointment. The refrigerator is working fine and I am pleased with the service. Service: Refrigerator/freezer repair
Oct 29th, 2021