US Air Force Personnel

Horrible service, long wait, "short staffed. "
Feb 9th, 2021

Oct 10th, 2020

May 23 at 13:00 close!
Jan 7th, 2019

They are improving the process here and I here it's getting better. The staff is very knowledgeable and helpful. Mostly I go here for the super cute volunteer though that works the front desk, usually on Fridays! She never steers me wrong.
Sep 26th, 2017

Almost the same experience as previous reviewer (Jessie Rosa). We were misinformed by the front desk person 1.5 months prior that we could do both ID's for my wife and myself at the same time. Arrived today to be told this was false and they have it in fine print at the very bottom page of the appointment page online (this is the first base I have ever seen with this as a policy so we didn't expect that). My ID took about 5 minutes, then the woman argued for about 20 minutes with my wife that it was impossible the front desk person could have said this and even went as far as to ask if we could speak to a supervisor (I know well enough that is just a waste of time...). Not only was that unprofessional, but she could have easily made her ID within that time. I guess job security is more important than "the mission". I hope I never have to go back to this base for anything again!
Jan 19th, 2017