Westminster Baldwin Park

5 stars for nurse Sedat Bulut, CNAs Marie Manning, Sherese McAliister, Tamara Casanova and Misty Mullins and also for housekeeping, Marlene Hernandez.. Each of these individuals performed their duties as expected. However, they also went above and beyond their duties on many occasions when moms situation presented additional challenges and required immediate attention which also included housekeeping additional services. Marlene also took the time to listen to Mom tell her stories of her loved ones. This simple act of kindness means so much to us and this helped to calm Mom when at times she didnt know where she was. Sedat excelled beyond his duties because so many times he took the initiative to take care of Moms needs himself instead of letting her wait for an available CNA. He is a kind soul with gentle ways. Misty is a mover and is quick to respond when needed which got us through some difficult times. Maries disposition outshines a sunny day. Shed enter Moms room bouncing with a smile and singing a joyful tune which automatically brightened our day. Tamara handled most of the extra mishaps Mom may have had with such a positive and professional attitude. Some required housekeeping. But she always was sweet and kind with mom and kept an upbeat, lighthearted way about her. Last, but not least, Sherese could be heard down the hall saying, I love my job and I love my people! What joy and laughter she brought to Mom every time she entered her room. She loved it so much when Sherese would just pop in to say hi even while her duties were not with Mom that day. Thank you all for being exemplary models and being the best in your professions.
Mar 28th, 2024

If your elderly need purred food, you have to check every meal. They do not double check to make sure someone has the right food & if your elderly is a high choke risk, be warned.. They might not make it past lunch. Nurses do not care and will act like it's no big deal. Ashamed these people don't care about the people they're supposed to "care" for. This has been an on going problem. When Reporting problems they claim they will get back to you & never do. Lousey, unhelpful staff that simply do not care & want your money. We are Reporting higher on the power pole.. will provide photos later.
Mar 19th, 2024

Mar 11th, 2024

We LOVED this facility. Front desk ladies, pt staff, nursing, cnas, cleaning lady, social services all were amazing and had great attitudes. Dr Burrows is a saint and we are honestly looking to switch to him as a regular doctor. His only complaint was the food wasnt hot *edit to add- Sherese is the greatest CNA ever
Feb 18th, 2024

Dec 30th, 2023