Fratello's Pizza I - Waterford Lakes

Cindy Lopez _{on Google}

Oct 19th, 2021

BEST PIZZA, GARLIC BREAD, AND SERVICE EVER! Bathroom in exceptional condition! Marilyn and Robert are amazing! Overall just Everything was EXTREMELY EXCEPTIONAL!! I WILL DEFINITELY BE COMING BACK! 😁

Willy Velazquez _{on Google}

Sep 21st, 2021

First time ordering from this location. Ordered a basic 16" pepperoni pie with light sauce. Price was decent. Pizza was great. Had a great fold per slice and good amount of oil drippage. Will definitely order from here again. Now that I know they deliver to my location. Thanks

Alms Cara _{on Google}

Sep 6th, 2021

The pizza here is delicious but the service is 100% unprofessional. I ordered several lunch specials today for work and the woman (Marilyn) who answered the phone was very aggressive simply because she could not understand my order. She raised her voice at me and cut me off repeatedly. She proceeded to put me on hold mid sentence for more than a minute and answers again to ask me to finish my order. My coworker picked up the order and she told him verbatim “ I don’t know who that lady was that placed your order but she was rude and I couldn’t understand her.” You ma’am need customer service training and should never say that to a paying customer.