Dr. Luis Hines and Associates

I have ocd and ptsd and Identity disorder and he refuse to acknowledge us and said he was only going to speak with one of us . He told me I was basically lying making her up! He has never met us!
Oct 12th, 2021

I gave 3 stars because the "Associates" part is not half bad. The initial consultation was a nightmare. I read Dr. Hines little speech about accountability but what does that have to do with being extremely rude and taciturn to someone you just met? A client nonetheless. I would even understand if I had been awful to him but I felt disliked literally within the first minute. People with mental illness are vulnerable and tired. Health care is not cheap and isn't always accessible. I always feel a sense of embarrassment when seeking help but I do because I truly want to get better. He made me feel so low. Just his tone of speaking alone...it was cruel and unsettling. It makes you wonder why he chose this profession. I didn't even get a chance to make "excuses" for my situation. He thinks he knows you and your intentions within the first minute. Having a degree in psychology is pretty impressive but it doesn't make you a psychic. If you're seeking help, still seek it but don't be to hurt by his behavior. There are others at this office willing to help. If he turns you away, I'm positive there's someone more kind and accepting out there. It is fine to be honest, it is fine to be blunt but it is not fine to treat ill people cruelly when you claim to be a source of assistance. I wish everyone the best. My intentions are not to bully him but he can cause harm and I think it's important to warn others. (Also I am a born female and he randomly decided to misgender me as male at the end of the call. My hair is short but it is a apparent that I am female. So I was a bit offended especially after how he spoke to me throughout the call).
Aug 17th, 2021

I had a free consultation with Doctor Luis Hines, worst consultation ever. I have speak with others in the past; nevertheless, I want to try a different psychologist to see things in a different view. What a mistake, he was so rude, he listened for a minute and already told me what to do, instead of understand my feelings and emotions and evaluate them first. I’ve been struggling with mental illness for the past 13 years, so I just want to share my bad experience with him, so you can save your time and specially don’t got hurt by his attitude and unprofessional behavior.
May 21st, 2021

Lacks compassion, empathy and general professionalism.
Apr 10th, 2021

This is Dr. Hines and I have reviewed my reviews from recent clients who choose to seek help through counseling. I have been in professional counseling for over 20 years and my outcomes have excellent results with some clients who really want help, change and personal success. My approach is direct and goal oriented and my aim to help resolve possible obstacles in clients life. ( Some may call it rude, disrespectful and insensitive) but life does not accept EXCUSES! Most people are driven by emotional cognitive dysfunctions ( lack of self responsibility and mature ness) and delusions (unrealistic expectations) and some continue function like a child. But most want miracles when they enter into therapy. I cannot perform those. People don’t want to take responsibility for their life. You must take responsibility (and grow up) for your own life.
Jun 1st, 2021