Amerinational Management Services, Inc.

Worst customer service ever! They dont even tried to fix the issues .. trying to charge twice or that card doesnt go thru and calling and calling nonstop . Lisa is the worst doesnt help at all she doesnt explain anything and her attitude is the worst
Mar 3rd, 2023

I spoke to the owner of Martial Arts World Clover Hill - 13910 Hull Street Rd, Midlothian, VA Jessica Cross about my almost 14-year-old wanting to try martial arts. I asked if there were other middle school students in the after-school classes. She told me there were 11. She said each day after school my son would receive an hour-long martial arts lesson. I asked what the cancellation policy is if it doesn't work out. She said it was a weekly draft and just to let her know. None of this was true in my experience. My son started and it was not age-appropriate martial arts lessons. He was put in a class with very young children that were struggling to follow strict rules. He stood there while young children were put back in lines and corrected over and over. They were constantly being punished for not listening. Punishments included hitting them with the items that were meant for kicking and taking the kids outside on the hot pavement to do push-ups. Many young children would cry. Very little martial arts instruction took place. I tried to contact Jessica many times to see if there was a way to provide my son age-appropriate martial arts lessons. She never responded so I wrote to them that I had to cancel as this was not martial arts lessons for a teenager. Now I am receiving constant calls from AMS telling me that I am not paying for lessons. I told them I had cancelled because I was not getting what I had paid for. They continue to harass me to pay for lessons I have not received and threaten collections. I even paid for an extra week after I cancelled. If they continue to harass me, I will be seeking a refund for the dollars I did pay as they did not provide the services promised. Martial Arts World should apologize for the lack of communication, acknowledge that it was not a good fit, and be more forthcoming in the future with older students considering their after-school program. AMS should stop the almost daily harassing calls insisting I pay for services not delivered.
Oct 20th, 2022

The communication between this company and the Taekwondo locations is very bad.
Oct 7th, 2022

Beware!!! They harass you constantly after your contract is over. They refuse to stop payments when you request it. I received a call from someone who didnt introduce himself, but proceeded to tell me Im responsible to continue make payments even though my son is no longer attending the class. They never sent me a letter they claimed to send stating I needed to send a written cancellation. I sent a written and verbal cancellation but was constantly receiving calls to pay them. Horrible customer service.
Sep 14th, 2022

they trying to pay web designers 30,000 in Orlando
Dec 20th, 2021