Amscot - The Money Superstore

Anthony is so rude as soon as I get in there people waiting in line as we should he yelling come to a window like we should know to do that.but people wait in line so they know who is there first duhh but he yelling for people to come up in a rude manner and he doesnt know who is there first. He skipped us several times. and they lady tells him we were waiting (I said nothing)he says oh Im doing a lot of stuff they gone have to wait but thats not an excuse you help people as the come in thats why there is a line for people to wait to be served so everybody is in order no problem because if we wait in line or at the window we still waiting but at least you have order and no one is offended because the rude comments werent necessary. He need better costumer relations and service. The other lady who helped did just that got me in and out no rude comments nothing I dont know her name.
May 1st, 2022

They are slow. Rude. They always have a nasty look on their faces. This place needs reconstruction in their staff. Not coming back to this place ever again.
Sep 19th, 2021

This location is very busy, so there's always a bit of a wait. The staff could be a little more friendly and courteous. They act like they are doing you a favor being there.
Mar 6th, 2021

The manager here names Beni was very rude and hung up on as a manager she has no customer service skills and needs to get fired !!!! Very unprofessional
Dec 29th, 2020

This answer is for Killy Killy and Amscot Corp. Apologize for give you the answer 7 months after the incident. I understand your frustration. Some bills request special methods for make thrust the system because is not fee at Amscot, basic on that the system does not allow pay more than a $100 dollars( be honest the limit is $99.99) and no less than $10. I remember that your boyfriend came in a hurry trying to make the payment before 12:00 am that date, the payment was for the amount of $110. I told him that Ill break the payment in two transactions. Great, looks like a successful and the computer print the receipt. Period on this and 15 minutes after 12 am your boyfriend called to the store, and I answered the phone. He said the payment was not completed because the service wasnt back. I told him: normally take 3 business days to be post. He said :not this is not correct because the service get back right away after the payment . Alright Alex you can come back and Ill give you the money back to you if that will solve the problem. Perfect looks like we agreed. At the time that him back I called my main office to proceed the refund. Unfortunately Boost mobile do not refund the money and the payment goes right away to their system so my main office do not allowed me to gave him the money back because the payment was completed. I explained that to him and my hands are tight on this. A miss understanding happened because for the two years that I worked for Amscot he was the first customer that claim a refund of boost mobile. I did not know that you cant get the money back. He was upset and frustrated( I understand) but yes: I DO NOT GET PAID ENOUGH TO GET YIELD and that why I quick two weeks after. I really sorry for that. Hope you provide an EXCELLENT and PROFESSIONAL service at wherever you do for living.
Oct 16th, 2021