EXPRESS FLOORS

Express Home Services, AKA Express Flooring, hires sub contractors. My next day job, which was a small bathroom (less than 30 tiles), costs me $629.82, took me two and a half months of fighting with EHS to get it done right. I filed two complaints with the BBB and got no satisfying results. I then filed a complaint with the ROC and EHS came running and finally got the job done just "OK". Express doesn't give a darn about the complaints filed with Better Business Bureau, who revoked their membership, their rated "F". If you want their attention file your complaint with the Registrar of Contractors!
May 3rd, 2017

Oct 9th, 2015

Richard Canavan of Express Floors was supposed to replace my carpet before I sold my home. He came on a Sunday and peeled the carpet and the padding and left them in one room. He came back on Monday and put in the new padding. He moved the old carpet to the garage. That is the last thing he did. He received the second payment from the realtor even though he did not remove the old carpet. Richard then told me he is trying to find something similar to what he promised then he said that they are out of stock and he will refund us our money. When I asked him if he can commit to put a new carpet in, he said he could not. I asked him how much he will refund us, then he stopped responding. I called him multiple times and when he finally answered he asked "what do you want me to do". I responded I want him to give me the money he was paid to do the service he failed to do and he hung up on me. That is the last time I heard from him. I would absolutely not recommend Richard Canavan of Express Floors, he took an upfront payment and did not do the work he was paid to do nor did he refund me.
Apr 19th, 2017