United Water Restoration Group, Inc. of Ocala

Had a severe leak from Is maker went undetected for years caused damage to kitchen, dining room, and living room. Floors and cabinets. It Unitited Water Restoration 48/50 days to completely dry out and remove the mold. They were here every other day. I would call them back for any emergency.
Sep 15th, 2021

None to share
Sep 14th, 2021

Great crew
Jul 28th, 2021

Don’t know who drives it, but vehicle with the number 70 at this company thinks it’s okay to flick cigarettes out the window and drive erratic through traffic.
Sep 16th, 2020

$10,000 ⬅ I put that 1st to grab your attention, you will see why latter in my review. My wife and I had just cleared our house of standing water that had covered about 75% of the floor in our double mobile home. We called United Water Restoration Group, Inc. of Ocala, Florida to dry-out our home and they showed up in less than an hour. I was met with and delightful young woman, Michelle, whom assessed the situation and said they could start the dry-out immediately. Here's our story and the reason I "1-Stared" this review: My wife came home from shopping and found water had filled much of our home. I was working in our shed and heard my wife scream to me from inside the house. When I got in the house we were both frantic to say the least. We immediately got the standing water out as best we could. Here is my complaint: I called our insurance co. and explained the situation. My insurance company told me to pick a Water Extraction company from the internet and frantically that’s exactly what I did. The Company I picked, to my chagrin, was, United Water Extraction Group, Ink. of Ocala, Florida. United Water Extraction Group, as the “Opportunist's they are", took advantage of the situation we were in. When they first came to our home I was asked to sign an electronic hand held device and was told they could not start the dry-out if I didn’t sign it. I normally don’t sign anything without reading it first but I was frantic and desperate and the situation was immediate so I signed it so they would begin the dry-out. Little did I know of their reputation and little did I know, at the time, the handheld device I signed stated, in not so many words, they were not limited to what United Water Extraction Group could charge for the job at completion. WHO DOES THAT?! Our double mobile home has 1,056 square feet of floor. United Water Restoration Group, Inc. of Ocala, Florida, according to my insurance company, originally wanted $10,000.00 for the job in which we ended up paying $7,500.00. Although they did an excellent job drying out our home; the $7,500.00 we paid them was more than double the standard charge for a home our size. Again, WHO DOES THAT?! Although the people I dealt with were very nice; we "WOULD NOT" recommend United Water Restoration Group, Inc. of Ocala, Florida because of the "Opportunistic Company they are"! And oh, their 1st response to this review (in which they have since removed) said the "1 star review" was a favorable review; well, you can see there is something wrong here. They are lucky they got 1 star. If I could have, I would have given them a "negative 5" star rating! OPPORTUNIST'S !!! Be careful if you hire this company. Read what you sign AND watch your pocket book for sure!
Dec 13th, 2020