Residence Inn Ocala
Chamber Rating
-
Amanda Reeves
The check in policy needs to be fixed. I was told by management of this location that even though my email says 4pm check in- that if someone with a higher rewards stature requests a 4pm late check out then ME the paying customer must wait until later than 4pm to check in. WHAT! If you offer a late check out for guests then you should make it to where it would never interfere with another guests timeline. Because of this, I cancelled my expensive room and booked somewhere else that gives me proper check in times. Crazy!!
Apr 2nd, 2024 -
Craig Baron
Mar 8th, 2024 -
rebecca stafford
If Id have wanted to listen to semi engines all night when trying to sleep, I would have pulled into a semi trailer parking lot n saved quite a few bucks. Instead we took a room at the Marriott Residence Inn where a semi ran its engine all night 25 yds from the room window. When we complained, the manager said he knew nothing about such a problem. We contacted other folks in rooms on the same side of the building who had complained as well. Even when we called the Marriott 24/7 complaint line, we were told nothing could be done about it. How about letting customers know of the ongoing problem since the management was aware of the issue? Apparently its a regular parking place for semis to overnight next to the hotel. Not at all your normal Marriott service. Will not only NOT recommend but will direct others to stay away. This is close to the equestrian center so I will pass the word throughout the community.
Feb 12th, 2024 -
Alicia Ancarrow
Checked in late on a Monday for a three night stay. Elevator down and put on second floor. Dragged suitcase to top of stairs only to check in a room with fridge in middle of kitchen. Called for new room and moved to third floor. Sent a maintenance person to bring key and carry my bag however her could barely make it up stairs himself. I was not going to ask him to carry my bag. Elevator down all week and tired my bag back down stairs. It was miserable. At checkout, very rude front desk person. Not the Marriott I am use to being at.
Feb 7th, 2024 -
Rusty Carpenter
We always try to stay at Residence Inns by Marriott when we can. The rooms are junior suites and competitively priced, maybe a few dollars higher than a typical hotel room. We were in Ocala to visit the World Equestrian Center, which is wonderful. Did not take any photos of the inn but here is one of the Equestrian Center.
Feb 6th, 2024
Contact Info
- (352) 547-1600
- Website
Questions & Answers
Q What is the phone number for Residence Inn Ocala?
A The phone number for Residence Inn Ocala is: (352) 547-1600.
Q Where is Residence Inn Ocala located?
A Residence Inn Ocala is located at 3610 SW 38th Ave, Ocala, FL 34474
Q What is the internet address for Residence Inn Ocala?
A The website (URL) for Residence Inn Ocala is: http://www.marriott.com/hotels/travel/gnvri-residence
Q How big is Residence Inn Ocala?
A Residence Inn Ocala employs approximately 20+ people.
Q How is Residence Inn Ocala rated?
A Residence Inn Ocala has a 4.3 Star Rating from 461 reviewers.
Related Categories
Ratings and Reviews
Residence Inn Ocala
Overall Rating
Overall Rating
( 461 Reviews )Amanda Reeves on Google
The check in policy needs to be fixed. I was told by management of this location that even though my email says 4pm check in- that if someone with a higher rewards stature requests a 4pm late check out then ME the paying customer must wait until later than 4pm to check in. WHAT! If you offer a late check out for guests then you should make it to where it would never interfere with another guests timeline. Because of this, I cancelled my expensive room and booked somewhere else that gives me proper check in times. Crazy!!
Craig Baron on Google
rebecca stafford on Google
If Id have wanted to listen to semi engines all night when trying to sleep, I would have pulled into a semi trailer parking lot n saved quite a few bucks. Instead we took a room at the Marriott Residence Inn where a semi ran its engine all night 25 yds from the room window. When we complained, the manager said he knew nothing about such a problem. We contacted other folks in rooms on the same side of the building who had complained as well. Even when we called the Marriott 24/7 complaint line, we were told nothing could be done about it. How about letting customers know of the ongoing problem since the management was aware of the issue? Apparently its a regular parking place for semis to overnight next to the hotel. Not at all your normal Marriott service. Will not only NOT recommend but will direct others to stay away. This is close to the equestrian center so I will pass the word throughout the community.
Alicia Ancarrow on Google
Checked in late on a Monday for a three night stay. Elevator down and put on second floor. Dragged suitcase to top of stairs only to check in a room with fridge in middle of kitchen. Called for new room and moved to third floor. Sent a maintenance person to bring key and carry my bag however her could barely make it up stairs himself. I was not going to ask him to carry my bag. Elevator down all week and tired my bag back down stairs. It was miserable. At checkout, very rude front desk person. Not the Marriott I am use to being at.
Rusty Carpenter on Google
We always try to stay at Residence Inns by Marriott when we can. The rooms are junior suites and competitively priced, maybe a few dollars higher than a typical hotel room. We were in Ocala to visit the World Equestrian Center, which is wonderful. Did not take any photos of the inn but here is one of the Equestrian Center.
Overall Rating
Overall Rating
( 461 Reviews )Write a Review
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