Optical Outlets

I stopped in today with two issues on an old pair of sunglasses that I love. The woman working there was so very helpful and gracious . She actually repaired my old glasses while I was there. Wonderful customer service!! I will be back.
Sep 17th, 2021

I came in for an eye exam and contacts everything was great! Doctor answered all my questions, the girls that work here helped me on choosing the right frame for my face :) great experience as it was my first time coming on my own without my parents. will see you next year!
Sep 14th, 2021

This was my first pair of glasses besides reading glasses. I told the Dr. that when I drive the cars in front of me are blurry. My prescription is for farsightedness with bi-focals. It's been 6 months and I can't read anything on my cars dashboard as well as signs. Anything near is blurry. I returned to the store and told the young lady my problem and she said" it's been over 30 days there are no refunds" I said I understand but I'm giving you a chance to save me as a customer. Again she said it's beyond 30 days there is nothing I can do. I didn't want my money back I wanted a correct prescription so I can read. Very disappointed especially after referring my wife and a co worker to this store.
Jul 24th, 2021

Horrible customer service! My husband and I both were attempting to become new patients and after the girl at the front desk was hostile, rude, and completely unhelpful we walked out after only being there for 10 minutes. Never have I had a medical staff be so rude. If that is any representation of how this office treats patients I can't understand how anyone would ever go there. Though we never spoke to the doctor we saw him walking, rather shuffling, around. I understand that age doesn't determine capabilities but seeing how fragile he looked did not instill us with a lot of confidence.
Jul 23rd, 2021

Wonderful girls! Came for an adjustment and will definitely be back for my upcoming yearly eye exam!!
Jul 14th, 2021