osteria capri

I ordered the short ribs and it was nothing but fat. As I removed the fat and began piling it onto my salad plate, there ended up being a substantial mass of disgusting fat. There were no more than a couple of mouthfuls of actual meat. I mentioned it to the waiter and he said he would speak to the chef. A few minutes later, he brought the check for the full amount and said nothing. We basically paid $46 for a plateful of fat. Aside from the intolerable meal, the service was unprofessional, inexperienced and slow. We had a reservation, but they seated us at a table in the direct sun. When I expressed my concern, they lowered a windowed rain curtain which had a 12-inch canvas border around it. They used the bottom of the border to shield the sun. It had to be lowered ever so slightly so that the canvas border lined up with the sun glaring on the dining guest. As the sun began to set, we asked a passing waiter to lower it again. He said he can't keep coming back every five minutes to lower the curtain! Perhaps they should invest in a shade that actually blocks the sun, or at least inform the customer they will be in direct sun throughout their meal. The person at the table behind us was experiencing the same problem. He finally got up to lower the curtain himself. After we ordered drinks we waited quite a while for our order to be taken. Once we ordered our meal, there was another long wait. With the hot sun beating on us, we were anxious to be served. The table ahead of us told their waiter they never received their salad. A couple of minutes later, their entree was served and they requested their salad be canceled. Just then, their salad appeared, which they declined. I assume there are some menu items that are good, but the beef short ribs is not one of them. If they cant get it right, then take if off the menu. Unprofessional service, unacceptable meals and uncomfortable seating will probably not sustain this restaurant. We live in the Naples area and there are hundreds of excellent restaurants with quality food and service, and we will continue to patronize them.
Mar 27th, 2023

Recommended dishes Seafood, Pappardelle Bolognese More
Mar 25th, 2023

We had 5 couples for dinner and we could not get seperate checks? This is only restaurant that this has ever happened?? The final check was incorrect and very unsettling? Food : 4/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Seafood, Pappardelle Bolognese, Caesar Salad More
Mar 24th, 2023

Exquisite lunch experience outdoors. Stone crab ravioli! Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Seafood, Ravioli More
Mar 24th, 2023

Mar 24th, 2023