Rollsecure Shutters

The salesman is a gem.also, dealing with the Company; secretaries, etc was very positive. Product is good. That being said, this was the worst installation, I have ever witnessed in my lifetime. They cut my linaii screen, got caulk all over the walls and product, scratched the product with pry bars, bent the product with pry bars, spray painted and cut metal on my linaii. I will never use this Company again and will make sure that people in my Community know about this Company. Services: Hurricane impact window installation, Sliding glass door installation & replacement
Feb 5th, 2023

Although he explained that I have a different brand of shutters than his company services he got mine down & secured. He did a great job. I'm still waiting for my company to call but the shutter is in the down position & my property secure. Thanks allot. T. Navin
Oct 24th, 2022

On September 9, 2021 we ordered three impact windows for our condo. In May, 2022 they came to install them. After that long wait one of the windows was installed. Then installers said that the other two did not fit and took them back to the company, we think. Today, September 12, 2022 they returned with the windows that were supposedly remeasured and remade. Again they did not fit. The people who do the install do not work for the company, but are independent contractors, they say and they are not paid for windows that do not fit. So they lose money. Who knows, but their problem. The staff at the office is rude and snarky. They have no answers and I believe that they never really remeasured the windows so the error would not occur again. However, I recommend not using this company. Service: Hurricane impact window installation
Sep 26th, 2022

I purchased 3 rollup shutters. raised one up and did not stop. It wrapped up, 2 guys came out and said they neEded more help, two more guys came. Said I would not be charged while waiting for them to show up. I kept time of when.they were working. The bill was over $1,300 dollars. I will never use them again. My older shutters were putting up by Storm Smart and they have been out several times and they always have been fair and honest. The reason I called Rolls secure for the repair was because they installed them, they had issues when they installed them, but thats a different story. I will be using Storm Smart from now on and will recommended others to do the same. All I asked for was to take off the overcharge of $300.00. Service: Hurricane shutter installation
Sep 9th, 2022

property manager is rude.and lacks her job as a landlord.poor .attitude. by the way yes you do..kendra works for this company.ok keep telling yourself that..
Jul 26th, 2022