W.S. Badcock Corporation Administration Building

Charles Benjamin _{on Google}

Jan 12th, 2024

I would never buy anything from them again I paid 5 months in advance and got penalty for doing so I received a letter saying I was behind 3 months after I paid it

AnitaC Sumter _{on Google}

Mar 16th, 2023

Sales person made copy of my Medicare card for identity proof which is Medicare fraud then she told me I was approved for 3500 but corporate office need to verify by calling me but didn't have the correct telephone number but she called.now I just received a letter saying my credit score is 376 my credit score has never been this.

master cuty pie sweety _{on Google}

Jul 22nd, 2022

If I could put zero stars I would.

Amybeth W _{on Google}

Nov 14th, 2021

Our refrigerator stopped making ice. Call the warranty company who sent out a repair man on Dec 27,2021. Who told us it was a coolant problem. Its Jan 10, 2022 and its still broken. Everything in my refrigerator is rotten. My husbands insulin has gone bad. I have 2 children and no way to keep milk or eggs fresh. I have to shop everyday. The repair company says they are waiting on the warranty company to give them approval. That it should be fixed next Wed another 8 days. 23 days without a refigerator, and the warranty company wont reimburse us for the food lost. While we wait for them to approve the repairs. The repair company has had the parts since Jan 3. But warranty tech won't approve repairs because it's more than expected. Calling the bbb.

Glen Sutton _{on Google}

Mar 3rd, 2024

Ive also done a review on my local store and Ill paste it here to because its applicable.
Can I give negative stars? I had bought a table and chairs from this store about a year ago. I specifically wanted one that was SOLID wood. The sign on the table said it was solid mango wood. Sales person agreed. So I bought it, and was talked into extended warranty that covers ACCIDENTAL DAMAGE, and would cover anything INCLUDING WATER DAMAGE AND HEAT DAMAGE (both listed on their website as covered and on paperwork)
Welp, none of that was true. The warranty guy that came to my home expressly stated that my table is PARTICLE BOARD w veneer and if it was solid wood it would have been way more expensive.
This is perhaps the worst purchase/warranty experience I've ever had. None of what I bought is what I got with the product or the warranty. And Badcock will not refund the table, and have declined to warranty my table that was major discoloring and lots of scratches/dents about a year into owning it.
Save yourself headaches and your hard earned money and do NOT purchase anything from this store. BTW, I have talked the the store manager of this store and he refused to do anything. I have also talked to George who is a quality manager at corporate and he was zero help and refused to do anything either.
I have stopped autopay, and will not pay another penny ever to Badcock on my credit line. I will dispute this with the credit agencies and I am very confident I will have it removed. I will also be disputing every charge I can my bank will allow for the lies about the product and the warranty. I will also be filing a BBB complaint regarding this. And I will be talking to various lawyers to see what can be done legally.