Superior Storm Solutions

Feb 18th, 2022

Nov 18th, 2021

We just completed installation of our front door and could not be happier! Jorge and his crew went above and beyond to deliver quality including repairs to our doorsteps, installation of new door frame and fixing pavers. We are excited for our next phase to install impact windows and doors in our home. We highly recommend this company!
Apr 17th, 2021

6/11/19 - Follow-up to my last review. The door hinges had to change out due to rusting. Please read all the reviews before making a decision to use this company. I believe some of these reviews were done by friends and family. Read the one star reviews that will tell you everything about this company. Do not use them!I should have read the few reviews on Google, Yelp and Angie List because there is not one good review on this company. Shame on me for not doing my research and trusting a recommendation made by a friend. I picked them because they had the lowest bid for 14 common doors to be installed for my condo association. I should have known there was going to be nothing but problems and that the owner, Jorge Rios was not an honest person. Look out because he is charming and a good sales person. He took a down payment of 50 percent in February of 2017. Several weeks later he advised me the work could not start until I hired an engineer to do a scope of work. He had advised me it would only cost $900 if I used an engineer he knew. It was all a lie and I had to look for an engineer which cost me over $3,000. Even after I got the scope of work completed he would give me excuses on the start date of the project. On August 18, 2017, the doors were delivered unpainted which should have been powder coated and three doors did not come louvered as stated on estimate/agreement. I was informed by the office manager, Lilli that hollow meter door can not be powder coated because they would burn. They found out by the company they hired to do the work. If they have been in busy for over 15 years why would Jorge not know this information before selling me on this concept? I refused to pay for the paint charges on the agreement. Jorge argued with me that he would only credit me 50 percent for the paint charge because the frames were powder coated. He than promised to use electro static paint which had a 3 year warranty just like powder coated process. I felt pressured to make the decision because I wanted the situation resolved. The first paint application was poor; you could see the door was not painted evenly. I called the painter and asked him to do another coat but even after the second application the doors still looked dull and uneven. After three months the outside doors started to show signs of rusting. I did not want to deal with this company anymore and decided to hire another company to paint the doors. I was advised by several painters that electro static paint was not used because the doors have started to rust and the lack of shine, the paint leaves a shiny coat. Other problems included missing fire rating plates, door closures not installed, screws protruding on door fame and bolts not adhering because the bottom door bolt had no hole to secure the door. They failed the inspections with each department, Fire, Building and Planning. It took several visits to pass the inspections each department fail them on the first go. Honesty I was not going to waste my time writing a review but after the doors started rusting it was the last straw for me. I spend a lot of money to get the doors done professionally and all I received was stress and a bad job. Update on installation of doors 3/11/18: The hinges and screws used seem not be stainless steel which is a requirement for any doors near the ocean or bay. They started rusting after three months. I now have to hire a painter to redo the paint job since they did not use electro static paint as stated by the owner on an email.
Dec 19th, 2019

Just changed 38 windows and 10 doors with this company, very professional very happy! Highly recommend
Nov 30th, 2019