Grand Wedding Exit

On October 28, 2021, I ordered 4 pkgs of 36 sparklers with an additional 16 sparklers included in each pkg. I have received one pkg. of 36 sparklers but no additional sparklers and not the full order. I have emailed them and received no response. I have also called them, but the number on their website is not in service. There is no way to contact them. Ridiculous!!
Dec 3rd, 2021

If I could give a zero star review, I would. Rather than run you through the gauntlet of their awful service, response times, and largely delayed shipping methods versus what they post on their website, I want to give fair warning that this company is AWFUL. DO NOT ORDER FROM THEM! They will take your money, not meet their own deadlines, and have the worst customer service (basically no customer service at all).
Nov 29th, 2021

DO NOT BUY FROM HERE!!!!!!!! Extremely disappointed in the customer service provided by Grand Wedding Exit. I ordered sparklers with 2 day shipping. They failed to send the sparklers 2 day shipping, sending them ground instead. The sparklers did not arrive in time for my wedding. When I asked to return them, the company refused to refund the full amount because they weren't considered new sparklers, even though I never opened the box. In addition, they wouldn't refund the additional cost I paid for 2 day shipping when THEY FAILED to send the sparklers with 2 day shipping. I had to pay to ship them back too so basically I got screwed over. Pathetic and careless about customers.
Nov 28th, 2021

Ordered and paid for 96 sparklers and only received 48. The packing slip showed only 48 when I was clearly charged for the 96. Ive tried emailing and calling and have not received any response. Beware with this company. I would not recommend buying anything from them!
Sep 24th, 2021

This company always steals sparkler photos off of my website makeyourweddingsparkle.com. Its really disappointing because the photos they steal are not the sparklers they are selling. Ive contacted them about taking them down and they keep putting them back on their page. Its very frustrating and disappointing that they steal from other peoples hard work.
Sep 21st, 2021