Universal Assistance Inc

josefina bertarelli _{on Google}

Jan 7th, 2022

(Translated by Google) Terrible service. I've been waiting 2 hours for the phone to be answered for a medical consultation.
(Original)
Pésimo servicio. Llevo 2hs esperando que me atiendan el teléfono para una consulta médica.

Jazmín Pando _{on Google}

Sep 30th, 2021

(Translated by Google) Bad insurance company, it has nothing online with md now, I have to manage everything by phone, apart from the horrible delay in authorizing medical care and treatment, the receptionists can communicate with the company but they do not have the will to do so, leaving to one who does all the management that is obviously not known to the patient, causing long waits, I have more than 6 hours for back pain (only medical consultation)
And I still need the treatment !!!
(Original)
Pesima compañía de seguros, no tiene nada en linea con md now, todo lo tengo que gestionar telefónicamente, aparte la demora horrible para que autorizan atenciones médicas y tratamientos, las recepcionistas si pueden comunicarse con la compañía pero no tienen la voluntad de hacerlo, dejando a uno que haga toda la gestión que obviamente no es conocida por el paciente, provocando largas esperas, llevo mas de 6 horas por un dolor de espalda (solo consulta médica)
Y me falta el tratamiento aun!!!