Betty K Agencies USA LLC

Great for shipping to the Bahamas
Mar 25th, 2022

I love the efficiency of the service provided by the company as far as cargo and shipping is concerned, but I really don't appreciate the attitude of the receiving agents at times. They're often inattentive and scarce when you need them. There is one in particular who has a rather lazy and very distasteful approach to dealing with customers. I've been using the Betty k for many years and have literally chosen to used other cargo companies at times just avoid this kind of experience. With tips or without them these guys are pretty much the same every visit. Also, It appears the company itself hasn't invested much in making the Receiving agents jobs any easier over the years as they are still wrapping pallets by hand and having to walk around the pallet several times just to seal it. When advanced equipment are available to reduce the strain on the employees and save time . Efficiency and customer service goes a long way. This company has made millions of off Bahamians alone over the years. It would be great to see some upgrades for the sake of the employees and the customers. Even the vending machines need servicing. It's time for a revamp Betty K. At least for the location in Miami!
Mar 12th, 2022

Dec 18th, 2021

Dec 9th, 2021

The shipping rates have gone up astronomically.
Dec 8th, 2021